Aquatics Coordinator

YMCA of NorthWest North Carolina; Mocksville (NC); On-site; USD 42,000 - 63,000; Full time

Job summary

YMCA of NorthWest North Carolina is seeking an Aquatics Coordinator to oversee daily aquatic operations, staff scheduling, safety certifications, and equipment maintenance in a mission-driven environment.

You will supervise lifeguards and instructors, assist with budget monitoring and marketing, ensure high-quality programs, and serve as Manager on Duty as needed. The role emphasizes safety and leadership within a community-focused setting.

Qualifications

• Bachelor's degree in Sports Management, Exercise Science, or a related field preferred.
• Aquatic management or supervisory experience preferred.
• Valid YMCA Lifeguard (or equivalent) certification.
• CPR/AED/First Aid/EMS certifications required.

Responsibilities

• Directly supervise aquatic staff (lifeguards and swim instructors) and volunteers.
• Schedule staff, conduct in-service safety practices, and step in as lifeguard or instructor when needed.
• Organize safety training courses (e.g., ASHI) and track staff safety certifications.
• Monitor aquatics department revenues and expenditures; review payroll and coordinate with leadership.
• Partner with Marketing to create promotional materials and support member service and fundraising campaigns.
• Uphold YMCA quality standards; maintain communication with members and vendors; serve as Manager on Duty as needed.

Skills

Aquatics operations

Risk management

Staff supervision

Communication skills

Budget monitoring

Marketing coordination

Customer service

Education

Bachelor's degree in Sports Management, Exercise Science, or related field

Lifeguard certification (YMCA or equivalent)

YSL V6 Swim Instructor certification

CPR/AED/First Aid/Emergency Oxygen certifications

Certified Pool Operator (CPO)

Job description

Job Summary:

The Aquatics Coordinator oversees daily aquatic operations, staff scheduling, safety certifications, and emergency equipment maintenance. This position supervises lifeguards and instructors, assists with budget monitoring and marketing, and ensures a safe, high-quality, mission-driven aquatic environment.

Supervisory Responsibilities:

• Directly supervises part-time non-exempt aquatics staff (lifeguards, swim instructors, water fitness instructors) and volunteers, including interviewing, hiring, training, scheduling, timesheet approval, performance evaluations, and tracking safety certifications.

Duties & Responsibilities:

• Directly supervise, schedule, train, and evaluate aquatic staff (lifeguards, swim instructors); conduct monthly/bi-monthly in-service safety practices; step in as a lifeguard or instructor when needed.
• Organize and assist with safety training courses (e.g., ASHI), continuously track and update all staff safety certifications, and maintain fully stocked first aid kits and emergency jump bags.
• Monitor aquatics department revenues and expenditures to ensure budget adherence, review and approve payroll, and coordinate employee relations/documentation with senior leadership.
• Partner with leadership and Marketing to produce promotional materials (brochures, program guides), deliver prompt customer service, and participate in branch fundraising campaigns (e.g., Annual Impact Fund).
• Uphold YMCA quality standards, maintain clear communication with members and vendors, serve as Manager on Duty as needed, and model YMCA mission values.
• Perform other duties as assigned.

Requirements

Knowledge, Skills & Abilities:

• Practical knowledge of aquatic operations, risk management protocols, emergency medical kit maintenance, safety certification tracking, and team supervision.
• Strong written and verbal communication skills to interact positively and firmly with staff, members, and vendors, with sound decision-making and conflict resolution capabilities.

Education & Experience:

• Education & Age Requirement: Minimum age of 21 required. Bachelor's degree in Sports Management, Exercise Science, or a related field preferred.
• Experience & Certifications: Aquatic management or supervisory experience preferred. Valid YMCA Lifeguard (or equivalent within 30 days of hire), YSL V6 Swim Instructor certification, and CPR/AED/First Aid/Emergency Oxygen certifications required. Certified Pool Operator (CPO) preferred.

Physical Requirements:

• Continuous visual and auditory acuity required to hear distress signals and visually monitor all assigned aquatic zones without lapses in consciousness.
• Regularly required to stand, walk, sit, stoop, kneel, reach, and move across wet or slippery pool deck surfaces during active shift monitoring.
• Must meet physical strength, swimming, and rescue requirements to perform active water extractions, emergency interventions, and CPR.
• Ability to regularly lift, push, pull, and maneuver instructional gear, first aid supplies, and pool equipment weighing up to 25-50 pounds.
• Functions primary in warm, humid indoor and outdoor aquatic facilities exposed to pool chemicals, elevated noise levels, and fluctuating weather conditions.

Child Abuse Prevention and Reporting

At our Association, safeguarding children is everyone's responsibility, regardless of role or position. All employees are strictly required to maintain awareness of our abuse prevention and reporting policies. You must take immediate, appropriate action in accordance with our protocols and legal mandates if any standard of safety is compromised or if abuse is suspected.

An Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment-related decisions are based on job-related qualifications, merit, business needs, and other lawful criteria.

Mission:

"Helping all people reach their God-given potential in spirit, mind, and body."