Aquatics Cashier

City of Raleigh North Carolina; Raleigh (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

City of Raleigh North Carolina is seeking a friendly cashier for an admission-based swimming facility to ensure smooth daily operations and accurate transactions.

You will handle admissions, memberships sales, and program registrations, operate POS registers, answer phones, and assist patrons with questions while delivering excellent customer service in a dynamic outdoor/indoor setting.

Qualifications

• Ability to speak and write in English fluently.
• Bilingual ability is helpful but not required.
• Flexible hours including weekends and holidays.
• Excellent customer service and conflict resolution skills.
• Reliable transportation is required.
• Prior experience in a recreation facility is a plus.

Responsibilities

• Handle admission fees, memberships, and program registrations.
• Operate POS registers and balance daily revenues according to city procedures.
• Answer telephone and assist guests with questions and directions.
• Maintain and clean the facility and set up equipment for programs.
• Enforce rules and guidelines of the facility.
• Attend required City training courses.

Skills

Customer service

Cash handling

POS register operation

Communication skills

Tools

POS systems

Computer applications

Job description

Responsible for assisting with the effective and safe daily operations of an admission-based swimming facility. Position will be responsible for POS register operation, following the City of Raleigh cash handling procedures, balancing daily revenues, assisting in answering the telephone, handling guest requests and comments, handling admissions, memberships sales, and program registrations through several computer applications. Cashier must be able to retain information about site amenities, fees, and directions to meet the needs and questions of park patrons and performs general duties as required. Position involves physical movement, working in an indoor and outdoor setting in all types of weather.

Cashier will be responsible for handling admission fees, memberships, and program registrations. Cashiers must exhibit excellent customer service to the public, be familiar with the facility and city programs, help maintain and clean the facility, move and set up equipment necessary for programs, enforce the rules and guidelines of the facility, handle paperwork properly, and attend all required City training courses.

Applicants for this position should be well-rounded, organized, self-starters. Must be enthusiastic about working with all populations, display personal maturity, have great communication and customer service skills, and have confidence in dealing with conflict resolution. Ability to speak, write, etc. in English fluently. Bilingual ability is helpful but not required. Reliable transportation is required. Work shifts fall within varying seasonal hours throughout the year, which requires applicants to work flexible hours. Facilities operate Monday to Sunday, includes Holidays. Applicants must be at least 15 years of age. Prior experience working in a recreation facility and/or setting is a plus.

Applicants will reflect the ability to effectively work as part of a team in a fast-paced active recreational setting. Applicants will demonstrate a concern for and awareness of all established safety protocols, for themselves, their colleagues and the public. Applicants must have the ability to be able to demonstrate skills in cash handling, computer applications; POS register operation, and complete basic math calculations for filling out deposits, timecards and other paperwork. Applicants must be able to follow written and verbal directions, work independently and as a team, and be able to communicate clearly, both verbally and written.

ADA and Other Requirements

Positions in this class typically require balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions.

Visual Acuity

The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Light Work

Exerting up to 20 pounds of force occasionally, or up to 10 pounds of force constantly, to move objects.

Working Conditions

The worker is subject to outside environmental conditions. Subject to extreme heat and high noise level.

Note

This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities, as well as the Fair Labor Standards Act (FLSA) designation, may vary based on the specific tasks assigned to the position.