Job Details
Job Location: Swift Creek - Midlothian, VA
Salary Range: Undisclosed
Objective: To instruct swim lessons and improve/develop swim skills
Reports to: Aquatic Manager (AM)
Criteria:
- WSI certification
- CPR and AED Certification
- Proficient oral, written, and technology communication (email/text) skills
Responsibilities include, but are not limited to:
- Get & Keep Members.
- Perform duties according to the company's Mission, Vision, Pillars of Success, Service Standards, and Business philosophy, and continually provide optimal performance for net member growth, retention, and club profitability.
- Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members' names as often as possible.
- Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks.
- Know the club's emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority.
- Arrive to work 10 minutes early. Wear department-specific uniform.
- Actively participate in all department and club meetings.
- Be a team player by contributing to both club and organizational goals.
- Maintain open and honest communication with the team, partnering together as fitness professionals.
Additional responsibilities as a Swim Instructor/Coach include, but are not limited to:
- Align with company and industry guidelines in order to provide appropriate instruction according to the level and type of class.
- Provide a fun, energetic, and safe environment for participants.
- Actively promote and seek new participants for swim lessons, Masters, and Flying Fish Swim Team, as well as renewing current participants.
- Perform other duties as reasonably assigned.