Aquatic Guest Services Lead (Seasonal)

City-of-Miamisbur; Bridgeport (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

The City of Miamisburg is accepting applications for the 2027 seasonal position of Aquatic Crew Leader (Guest Services) at Sycamore Trails Aquatic Center. The Crew Leader reports to the Aquatic Assistant Operations Manager and oversees on-site operations to ensure safety and quality guest experiences.

The role supports coordinating staff, enforcing policies, handling guest inquiries, and assisting with reporting and staff trainings.

Qualifications

• Comfortable talking to patrons and working as a team.
• Ability to learn new software and practice quickly.
• Excellent math and reasoning skills for problem solving.

Responsibilities

• Supervise guest services staff and coordinate daily operations.
• Enforce rules and promote safety at the Aquatic Center.
• Complete reports and assist with staff in-services and evaluations.
• Provide first-line customer support and assist with cleaning and procedures.

Skills

Staff supervision

Customer service

Teamwork

Math/reasoning

Problem solving

Lifeguard experience

Job description

The City of Miamisburg is accepting applications for the 2027 seasonal position of Aquatic Crew Leader (Guest Services) at Sycamore Trails Aquatic Center. The Crew Leader reports to the Aquatic Assistant Operations Manager and oversees on-site operations to ensure safety and quality guest experiences.

The role supports coordinating staff, enforcing policies, handling guest inquiries, and assisting with reporting and staff trainings.