Aquarium Education & Guest Experience Host

Florida Aquarium; Tampa (FL); On-site; USD 32,000 - 48,000; Full time

Job summary

The Florida Aquarium at Apollo Beach Campus seeks a guest services/interpreter to deliver engaging, factual interpretive programming with a focus on safety and cleanliness. You will support educational experiences across guest areas including the Sea Turtle Rehabilitation Center and Coral Conservation and Research Center.

Requires a Bachelor’s/Associate degree (or progress toward one) and hospitality/public speaking experience; CPR/First Aid preferred; valid driver’s license and ability to

Qualifications

• Bachelor’s or Associate’s degree or working toward completing a degree preferred.
• Hospitality, teaching, and/or public speaking experience preferred.
• Experience managing projects, space, and/or people; CPR/First Aid certification preferred.
• Proficient in Microsoft Office; valid driver’s license required.

Responsibilities

• Disseminates interpretive programming and information at Apollo Beach campus areas.
• Instructs and implements property protocols, tabling activities, and biofact interpretation.
• Delivers extraordinary customer service to guests and internal customers.
• Assists with wayfinding and directing guests.
• Maintains operating efficiency during opening and closing procedures.
• Keeps updated on partner protocols to ensure accurate guest experiences.
• Supports Conservation Day of Action shift annually.
• Must be motivated, reliable, and punctual.
• Other duties as assigned.

Skills

Hospitality experience

Public speaking

Project/space/people management

CPR and First Aid certification

Microsoft Office proficiency

Valid driver’s license

Ability to drive aquarium vehicles

Education

Bachelor’s or Associate’s degree (or working toward completing a degree)

Job description

The Florida Aquarium at Apollo Beach Campus seeks a guest services/interpreter to deliver engaging, factual interpretive programming with a focus on safety and cleanliness. You will support educational experiences across guest areas including the Sea Turtle Rehabilitation Center and Coral Conservation and Research Center.

Requires a Bachelor’s/Associate degree (or progress toward one) and hospitality/public speaking experience; CPR/First Aid preferred; valid driver’s license and ability to