Apps Sup Tech Lead Analyst - Vice President

Citi; New York (NY); On-site; USD 130,000 - 160,000; Full time

Job summary

Citi is looking for an experienced Apps Sup Tech Lead Analyst to join their team in New York. This role involves leading strategic technical operations, ensuring integration of functions, and providing crucial insights into application enhancements. Ideal candidates will have strong problem-solving skills, a proactive service-oriented approach, and a robust understanding of technology.

The position requires 6-10 years of relevant experience and a Bachelor’s degree; a Master’s is preferred. Join Citi to make a real impact in the technology domain!

Qualifications

• 6-10 years experience in applications support or related field.
• Experience leading requirement gathering for large development projects.
• Ability to analyze complex business processes and recommend solutions.

Responsibilities

• Partner with technology teams to ensure system integration.
• Analyze existing system logic and recommend solutions.
• Define systems scope for application enhancements.

Skills

Problem-solving skills

Leadership skills

Interpersonal skills

Communications skills

Service-oriented attitude

Education

Bachelor’s degree

Master’s degree preferred

Tools

Technical tools and systems

Job description

Apps Sup Tech Lead Analyst, Vice President

Job Req Id:

26964162

Location(s):

Singapore, Singapore, Singapore

Job Type:

On-Site/Resident

Posted:

May. 22, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities

• The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
• Provides expertise in area and an advanced level of understanding of the principles of apps support.
• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements.
• Considers the implications of the application of technology to the current environment.
• Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
• Acts as advisor or coach to new or lower level analysts; allocates work.
• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
• Persuades and influences others through strong and comprehensive communication and diplomacy skills.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications

• 6-10 years experience
• Practical problem solving and strategic thinking skills
• Demonstrated leadership, interpersonal skills and relationship building skills
• Service oriented attitude
• Ability to work in a fast-paced environment
• Experience working or leading requirement gathering efforts for multiple large development projects at one-time
• Proficient using basic technical tools and systems
• Good interpersonal and communication skills

Education

• Bachelor’s/University degree, Master’s degree preferred

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

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