Apprentice Parts Counterperson

Inland Kenworth U.S.; Fontana (CA); On-site; USD 39,950 - 50,971; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer matching

Paid Time Off

On-going training opportunities

Job summary

Inland Kenworth U.S. is seeking a Parts Counterperson in Fontana, CA, responsible for assisting customers and technicians in parts acquisition and achieving sales targets. The ideal candidate should have at least 4 years of experience in truck parts sales, strong communication skills, and the ability to manage multiple responsibilities efficiently.

In addition to competitive pay, the position offers a comprehensive benefits package, including medical, dental, vision, and 401(k) matching. Join us in this rewarding opportunity!

Qualifications

• 4+ years related experience in truck parts sales.
• Ability to communicate effectively both verbally and in writing.
• Strong business ethics with a professional approach.

Responsibilities

• Assist customers and technicians in obtaining required parts.
• Promote sale of parts and accessories to all customers.
• Document all shipping and receiving of parts.

Skills

Customer service

Sales skills

Communication

Organization

Education

High school diploma or GED

Post-secondary diploma or trade certification

Tools

Forklift Certification

Job description

Pay range: $29.00- $37.00 per hour, based on experience. Schedule: Monday- Friday 1:30 p.m. - 10:00 p.m.

All in on a rewarding career at Inland. Inland Kenworth is an industry leader in the heavy‑duty truck sales, service, and parts marketplace. We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.

This position is located at our sales and service dealership in Fontana, CA.

The opportunity

As a Parts Counterperson, you will be responsible for assisting customers and technicians in obtaining required parts and supplies while achieving monthly sales targets through encouraging additional parts sales.

Your Responsibilities

• Promote sale of parts and accessories to all customers: walk‑in, telephone or internal technicians.
• Provide exceptional customer service to maximize customer satisfaction.
• Keep abreast of all new products and updates through continuous learning.
• Locate all parts as requested by customers and/or technicians.
• Prepare parts invoices and credit notes for all counter sales and issue parts for all work orders.
• Participate in regular inventory cycle counts and assist in maintaining stock.
• Accurately document all shipping and receiving of parts.
• Maintain files and update parts‑related information on a regular basis.

What We Look For

• High school diploma or general education degree (GED).
• Post‑secondary diploma or trade certification preferred.
• 4+ years related experience in truck parts sales.
• Prior parts counter sales experience or parts/warehousing knowledge.
• Ability to communicate effectively both verbally and in writing.
• Great interpersonal skills with the demonstrated ability to work with others.
• Ability to self‑manage time and set priorities while handling multiple responsibilities.
• Good organizational skills with strong attention to detail.
• Strong business ethics with a professional approach at all times.
• Must have valid Driver’s License.
• Forklift Certification or ability to attain certification.

Benefits Package

• Medical, Dental, Vision.
• Prescription benefits.
• 401(k) with employer matching program.
• Flexible Savings Account.
• Health Savings Account (available with some medical plans).
• Long Term and Short‑Term Disability.
• Life Insurance and Accidental Death and Dismemberment Insurance.
• Paid Time Off.
• On‑going training opportunities.

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!