Apprentice Parts Consultant

Western States Equipment Co; Missoula (MT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Three weeks PTO

Health, dental, and vision insurance

401k with company match

Educational reimbursements

Paid parental leave

Care Leave

Job summary

Western States Equipment Co. is seeking a Parts Consultant to support Caterpillar and internal teams. You will use CRM/ERP systems to process invoicing, create POs, track inventory, and assist warehouse operations.

The role requires knowledge of CAT products or related brands, strong organizational skills, and the ability to propose practical solutions for customer needs; bilingual candidates may receive additional compensation.

Qualifications

• High school diploma or GED required.
• Minimum of one year of parts sales, parts warehouse, or combined experience; industry experience preferred.
• Minimum of six years using inventory management systems (WMS, ERP); Microsoft Dynamics experience preferred.
• Must be able to speak, read, comprehend, and write in English; bilingual candidates considered for additional compensation.

Responsibilities

• Provide parts support for Caterpillar, vendors, customers and internal departments.
• Process customer invoicing, create purchase orders, track inventory and support warehouse functions.

Skills

Forklift operation

Teamwork

Safety compliance

Overtime/on-call

Education

High school diploma

GED

English proficiency

Tools

WMS

ERP

Microsoft Dynamics

Job description

ABOUT WESTERN STATES EQUIPMENT

Western States has a long legacy of providing quality equipment and excellent service to customers. Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service - but through our people. We are committed to:

• The Power of our Purpose: "Building our Communities for a Better Tomorrow"
• Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION
• Customer and Employee Care Commitments: Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You

WHY YOU'LL LIKE IT HERE

Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee, safely home, every single day. Our comprehensive benefits package and complete wellness programs include:

• Three weeks of accrued PTO to start, increases with tenure
• Company paid health care premium option for employees
• Health, dental, and vision insurance
• Wellness dollars
• 401k with company match and profit sharing
• Educational reimbursements, tool loans, and safety & tooling dollars
• Employee Assistance Program
• Paid Parental leave
• Care Leave

WHAT WE'RE LOOKING FOR

THINK-ACT-BE SAFE - At Western States, we empower every employee, every day to work and promote a safe environment to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable procedures and standards. This includes maintaining clean/clutter free personal work areas and wearing the required personal protective equipment (PPE) as identified in safety policy.

FULL SUMMARY

The Parts Consultant is responsible for providing parts support for Caterpillar, vendors, customers, and internal departments. Duties include utilization of the CRM and ERP software to successfully process customer invoicing, creating purchase orders, tracking inventory, and supporting warehouse functions. Developing skillsets requires general knowledge of CAT or industry related product brands, effective organizational and problem-solving skills to make appropriate recommendations and provide creative solutions for all customer needs.

SKILLS, KNOWLEDGE, AND ABILITIES

• General knowledge in forklift and material handling equipment operation.
• Developing and maintaining effective working relationships with others through teamwork.
• Must adhere to WSECO's Customer and Employee Care Commitments.
• Ability to work overtime and on call.

EDUCATION AND EXPERIENCE

• Proof of high school diploma or General Education Degree (GED).
• Minimum of one year of parts sales, parts warehouse, or combined experience required, industry experience preferred.
• Minimum of six experience using inventory management systems (e.g., WMS, ERP).Microsoft Dynamics experience preferred.
• Must be able to speak, read, comprehend, and write in English. Additional compensation offered for Bi-Lingual candidates.

PHYSICAL CHARACTERISTICS

• Ability to stand for long periods of time along with walking, sitting, repetitively climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting.
• Ability to repeatedly lift up to 60lbs
• Must be able to meet all safety requirements for applicable safety policies.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

This position has been identified as Safety Sensitive.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.