Apprentice Estimator

Delaney-Automotive-Group; Homer City (Indiana County); On-site; USD 36,000 - 48,000; Full time

Job summary

Delaney-Automotive-Group in Homer City, PA is seeking an estimator trainee to develop into an estimator. The role involves documenting repairs, coordinating with insurance adjusters, customers and shop staff, and ensuring timely, quality repairs while controlling costs.

Candidates should have a high school diploma, be working toward a PA State Appraiser License within 180 days, complete I-CAR training within 180 days, and be proficient in Microsoft Office.

Qualifications

• High school diploma or equivalent; technical or trade schooling preferred.
• Must work toward PA State Appraiser License within 180 days.
• I-CAR training required within 180 days.
• Proficient in Microsoft Office and estimating software.
• Ability to learn multiple computer programs and processes.
• Must hold a valid state driver's license.

Responsibilities

• Document repairs accurately using photo notes and estimating software.
• Build relationships with insurance adjusters and customers.
• Collaborate with shop manager and technicians to plan repairs.
• Schedule appointments and offer additional services.
• Compute costs for parts and labor to restore vehicle.
• Enter itemized estimates and explain them to customers.
• Maintain customer satisfaction and communicate progress throughout repairs.
• Adhere to insurance guidelines.

Skills

Multitasking

Customer communication

Attention to detail

Adaptability

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Estimating software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HOMER CITY, PA, US

3 days ago Requisition ID: 1409

PRIMARY FUNCTION

The estimator trainee is an entry level position designed to develop an estimator. Our goal is to match a motivated individual with a fast paced, exciting and rewarding career path. An estimator is responsible for developing business through insurance adjusters, customers, and other sources to assure adequate sales volume, provide a reasonable department operating profit, and maintain certain customer satisfaction standards while controlling expenses. The estimator works with the shop manager to direct the activities of employees in performing body repairs, including meeting time schedules and productivity levels, and maintaining quality standards.

ESSENTIAL JOB FUNCTION/DUTIES

• Strong work ethic is a must
• Must be able to multi-task and retain large amounts of information
• Accurately document repairs, procedures and communication by use of photo documentation and notes in the estimating software
• Establish and maintain good working relationships with several insurance adjusters.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Works with customer and Body Shop Technician to identify required repair work
• Schedules appointments with customer and offers additional services and repairs
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
• Enters itemized estimate on repair order and explains estimate to customer
• Keeps customer informed and updated throughout the repairs
• Maintains Customer Satisfaction score at or above designated standards
• Must be familiar with and able to adhere to various insurance guidelines

MINIMUM WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS

• High school diploma or equivalent, Technical or Trade school degree preferred
• Must work toward having a PA State Appraiser License within the first 180 days of employment
• Must complete I-CAR training provided by the shop and reach a completed pro-level 1 standing within the first 180 days of employment
• Learn insurance processes.
• Must be proficient in Microsoft office
• Ability to learn how multiple computer programs operate
• Ability to type is beneficial
• Must maintain a valid state driver’s license

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Extended periods of kneeling, bending, squatting and stooping to complete or inspect repairs.
• Must be able to lift up to 50 pounds at times.

EMPLOYEE REQUIREMENTS

Compliance with all policies of the company including without limitation the Employee Handbook, Code of Conduct, Electronic Information Policy, and Confidentiality Agreement. This job description in no way states or implies that these are the only duties to be performed. This position is expected to follow other job-related instructions and duties.