Appraiser, Material Damage - Worcester, County

Mapfre; Worcester (MA); On-site; USD 58,800 - 106,400; Full time

Benefits offered by this job

Competitive salary based on experience

Company Car

Sign-on bonus

Career development opportunities

Supportive leadership

Job summary

A respected insurance company is looking for experienced, licensed Appraisers to join its Material Damage team in Worcester, MA. This role involves conducting vehicle damage assessments and negotiating with various stakeholders. Candidates should have 3–6 years of experience and strong communication skills. The position offers a competitive salary and career development opportunities.

Qualifications

• 3–6 years of appraisal experience.
• I-CAR Certified is preferred but not required.
• Willingness to travel and work flexible hours.

Responsibilities

• Conduct accurate vehicle damage assessments using industry-leading software.
• Prepare itemized appraisals for parts, labor, and materials.
• Negotiate with repair shops, claimants, and policyholders.

Skills

Strong communication and negotiation skills

Customer service commitment

Integrity

Education

Bachelor’s degree or specialized training

Tools

Industry appraisal software

Job description

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Date: Oct 22, 2025

Location: Worcester, MA, US

Company: MAPFRE

Join a respected team. Make a real impact. Grow your career.

We’re hiring experienced, licensed Appraisers to join our employee-focused Material Damage team. This is your chance to work with a management team that values integrity, collaboration, and professional growth.

What We Offer

• Competitive salary based on experience
• Company Car
• Sign-on bonus to welcome you aboard
• Career development opportunities within a growing organization
• Supportive leadership and a team that values your expertise

What You’ll Do

• Conduct accurate vehicle damage assessments using industry-leading software
• Prepare itemized appraisals for parts, labor, and materials
• Negotiate with repair shops, claimants, and policyholders to ensure fair and safe repairs
• Stay current on repair techniques, labor rates, and state regulations
• Travel for field inspections, re‑inspections, and catastrophe duty as needed

What You Bring

• 3–6 years of appraisal experience
• I-CAR Certified (preferred, not required)
• Strong communication and negotiation skills
• A commitment to customer service and integrity
• Willingness to travel and work flexible hours when needed

Requirements

• Bachelor’s degree or specialized training
• Experience negotiating with autobody repair shops and using industry appraisal software
• Passion for continuous learning and industry engagement

Pay Philosophy

The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at MAPFRE are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range $58,800 - $106,400

Thank you for considering MAPFRE Insurance as part of your career journey.

We're proud to be rated "A" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states.

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at [e-mail].

We are proud to be an equal opportunity employer.

Nearest Major Market: Worcester
Job Segment: Recruiting, Claims, Call Center, Human Resources, Insurance, Customer Service