Appraiser II, Material Damage - South Eastern, MA

MAPFRE; Massachusetts; On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company dedicated to making a difference in the community and the lives of its employees. The Material Damage team is seeking experienced Appraisers in the Eastern MA territory. This role involves evaluating vehicle damages, providing quality appraisals, and negotiating with repair facilities. With a focus on collaboration and innovation, you will be part of a well-respected management team that values your expertise and contributions. If you are I-CAR certified and possess a valid MA Appraiser license, this is your chance to join a dynamic workplace that truly cares about its people and the community.

Benefits

Sign-On Bonus

Employee-focused operation

Dynamic workplace

Community engagement initiatives

Qualifications

• 3-6 years of experience as an appraiser with a valid MA Appraiser license.
• Bachelor's degree or equivalent experience with I-CAR designation.

Responsibilities

• Evaluate vehicle damages and prepare itemized appraisals for repairs.
• Negotiate with repair facilities and maintain professional standards.

Skills

I-CAR certification

Negotiation skills

Technical advice on vehicle repair

Knowledge of appraisal software

Education

Bachelor's degree

Professional knowledge in specialized field

Tools

Appraisal software

Vehicle estimating programs

Job description

Location: Boston, MA, US

Company: MAPFRE

At MAPFRE, our commitment to care is not just our purpose; it’s the driving force behind everything we do. We care about the things that resonate with the needs of our employees, our customers, and the community.

• For Employees: We cultivate an inspiring and dynamic workplace where collaboration and innovation fuel the success of our high-performing teams.
• For Customers: In addition to being Massachusetts’ #1 home and auto insurer, we provide unmatched peace of mind to our customers across the U.S.
• For the Community: Our culture of care extends to impactful community engagement and environmental initiatives locally and globally.

This is who we are at MAPFRE, and we invite you to be part of a movement that cares deeply and acts boldly. Together, we make a difference.

The Material Damage team is hiring in the Eastern, MA territory. We are looking for experienced/licensed Appraisers who are I-CAR certified. Join a well-respected management team, with an employee-focused operation.

Sign-On Bonus and Salary commensurate with experience.

Must have a valid MA Appraiser license.

Job Summary

Evaluate vehicle damages to provide a quality appraisal, estimating the cost of work to repair the vehicle to its pre-damage condition.

Primary Responsibilities

• Utilizing software system and industry best practices, prepares itemized appraisals indicating costs of parts, materials, and labor necessary to restore damaged vehicles to their pre-damage condition.
• Maintain a professional image while adhering to company and state regulated guidelines as they pertain to the appraisal process.
• Keeps apprised of territorial labor rates, repair techniques, vehicle construction and design, industry trends, and applicable state regulations.
• Provides technical advice on vehicle repair, parts costs, garage expertise, and opinions on whether specific damage is related to an accident.
• Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants, and policyholders.
• Attend periodic meetings and industry training in order to keep current on issues of auto and property repair.
• Ability to negotiate around various types of appraisal software and vehicle estimating programs.
• Prepares and documents accurate vehicle Actual Cash and Replacement values according to applicable regulatory and corporate guidelines.
• May work with CAR EZ shops related to technical performance, customer service standards, and timely service to customers.
• Travel and field work may occur during both business and non-business hours, including weekdays and weekends. May need to be available for overnight travel to handle field losses, field visits, and re-inspections of staff and independent appraisal firms, and/or Catastrophe Duty.

Knowledge, Skills and Abilities

• Appraisers License with 3-6 years’ experience.
• Bachelor’s degree or professional level of knowledge in a specialized field, ICAR Designation or equivalent, related experience.

Additional Knowledge, Skills and Abilities

• Must possess a valid driver’s license and individual state appraiser license if required by the state in which working or for any appraisals written for that state.
• Complete accurate and timely field appraisals, drive-in appraisals, supplements, and re-inspections on damaged vehicles within the established service level agreements.
• Adherence to all appraisal and estimating guidelines, procedures, and regulatory mandates.
• Negotiate with customers or repair shop appraisers for proper repairs to vehicles in a safe, cost-effective