Appointment Setter Telemarketer

BCI Acrylic Inc.; Fort Lauderdale (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading home improvement company in Fort Lauderdale is seeking Appointment Setters to engage with homeowners and secure sales leads. Responsibilities include delivering pitches, handling inquiries, and scheduling appointments. Ideal candidates possess customer service experience and strong communication skills. This role offers weekly earnings between $480 and $700+, with opportunities for advancement.

Qualifications

• Knowledge of sales and marketing principles and strategies.
• Relevant experience in telemarketing, sales, marketing, or promotions.
• Proficiency in relevant computer applications.

Responsibilities

• Deliver scripted pitches to homeowners.
• Handle homeowner questions and objections.
• Schedule appointments for representatives to meet prospective homeowners.
• Document all call information according to procedures.
• Utilize computer, CRM skills, and provide excellent customer service.

Skills

Customer service experience

Strong communication skills

Persuasiveness

Adaptability

Initiative

Education

Knowledge of sales and marketing principles

Relevant experience in telemarketing, sales

Tools

Computer applications

Job description

Factory Direct Renovations Group, the number one growing Home Improvement Company, is seeking Appointment Setters in our Broward County, Florida market. Customer service experience is essential, as you will be interacting with clients on the phone to discuss our products and secure sales leads and appointments for our team. We are a rapidly growing home improvement company with many opportunities for advancement.

Responsibilities:

1. Deliver scripted pitches to homeowners.
2. Adjust scripts to meet the needs of specific homeowners.
3. Handle homeowner questions and objections.
4. Obtain homeowners' information, including names, addresses, phone numbers, etc.
5. Receive appointments over the phone.
6. Input appointment details into the computer system.
7. Record homeowners' information and details of conversations.
8. Confirm appointments with canvassers or sales representatives.
9. Schedule appointments for representatives to meet prospective homeowners.
10. Conduct quality control calls.
11. Answer calls from potential homeowners responding to advertisements.
12. Follow up with homeowners after initial contact.
13. Update lead information and maintain reports.
14. Set appointments and schedule leads for Outside Sales Reps.
15. Handle customer inquiries via phone and email.
16. Research required information using available resources.
17. Provide product and service information to customers.
18. Update existing customer information.
19. Follow up on customer calls as needed.
20. Document all call information according to procedures.
21. Complete call logs.
22. Utilize computer, CRM skills, and provide excellent customer service.
23. Follow-up skills are important.

Education and Experience:

1. Knowledge of sales and marketing principles and strategies.
2. Relevant experience in telemarketing, sales, marketing, or promotions.
3. Product knowledge—training will be provided.
4. Proficiency in relevant computer applications.

Key Competencies:

1. Strong communication skills and information management.
2. Persuasiveness and adaptability.
3. Initiative, resilience, and stress tolerance.
4. High energy and self-motivation.
5. Industry-best training and ongoing support.
6. Opportunities for advancement.

The average appointment setter can earn between $480.00 and $700.00+ weekly, including hourly pay and commissions.

Work schedule: Monday through Friday, with two Saturdays per month required (day or afternoon hours available).