Appointment Scheduler

RollShield; Clearwater (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

RollShield LLC is looking for an Appointment Scheduler to join our customer service team in Clearwater, FL. The ideal candidate will coordinate appointments for our sales team and ensure a seamless scheduling process, providing exceptional service to our customers. Join a leading home improvement manufacturer committed to protecting homes while enhancing their aesthetic appeal.

Benefits

Competitive salary and benefits package

Opportunities for professional growth and development

Supportive and collaborative work environment

Qualifications

• Proven experience in a scheduling or administrative role, preferably in a customer-focused environment.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Schedule and confirm appointments for sales consultations with customers.
• Maintain and update the appointment calendar to ensure optimal scheduling.
• Communicate effectively with customers to understand their needs.

Skills

Communication

Organizational Skills

Interpersonal Skills

Attention to Detail

Education

High school diploma or equivalent

Customer service certifications

Tools

Microsoft Office Suite

Scheduling Software

Job description

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• About Us:
  
  

Job Description

• Job Title: Appointment Scheduler
• Company: RollShield LLC
• Location: 1151 Kapp Drive, Clearwater, FL 33765
• About Us:
  
  

At RollShield LLC, we are dedicated to providing top-quality hurricane shutters, windows, doors, sunrooms, and screen rooms. With a commitment to safety and innovation, we strive to protect homes while enhancing their aesthetic appeal. Join our team of professionals who are passionate about creating secure and beautiful living spaces for our customers.

• Position Overview:
  
  

We are seeking a dynamic and organized Appointment Scheduler to join our customer service team. In this role, you will be responsible for coordinating appointments for our sales representatives and ensuring a seamless scheduling process. Your exceptional communication skills and attention to detail will play a vital role in delivering outstanding customer service.

• Key Responsibilities:
• Schedule and confirm appointments for sales consultations with customers.
• Maintain and update the appointment calendar to ensure optimal scheduling.
• Communicate effectively with customers to understand their needs and provide information about our products.
• Work closely with the sales team to coordinate schedules and follow up on leads.
• Handle incoming calls and emails professionally and efficiently.
• Assist in managing customer inquiries and resolving scheduling conflicts.
• Provide administrative support as needed to enhance the overall customer experience.
• Qualifications:
• High school diploma or equivalent; additional education or certifications in customer service is a plus.
• Proven experience in a scheduling or administrative role, preferably in a customer-focused environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficient in using scheduling software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Join RollShield LLC today and be a part of a team that protects homes and enhances lifestyles!**
  
  

Company Description

RollShield LLC is the largest and most diversified home improvement products manufacturer in the industry. We have 5 divisions and we manufacture, sell, and install. We never stop growing and we have many positions available. We are dedicated to providing the very best products and experience available. We value our employees and customers.

RollShield LLC is the largest and most diversified home improvement products manufacturer in the industry. We have 5 divisions and we manufacture, sell, and install. We never stop growing and we have many positions available. We are dedicated to providing the very best products and experience available. We value our employees and customers.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Construction

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