Apply4itjobs

Apply4itjobs; United States; On-site; USD 180,000 - 300,000; Full time

Job summary

Yondr is seeking a VP of DC Operations to ensure maximum readiness of the data center fleet and achieve 99.999% uptime. You will govern procedures, asset management, and maintenance strategies while coordinating with on-site teams and the leadership team to optimize operational readiness and customer satisfaction.

The role requires deep expertise in critical facility operations, program management, process optimization, incident response, and stakeholder management.

Qualifications

• 10+ years in data center facility operations and maintenance.
• 5+ years of leadership across multiple data center facilities.
• Proven track record in hiring strong leaders and building teams.
• Expertise in critical MEP systems, UPS, power distribution, cooling, air handling, and monitoring systems.
• Experience with business strategy, quality output, and project management.
• Strong analytical, planning and issue-resolution skills.

Responsibilities

• Develop and implement fleet-wide Method of Procedures (MOPs) for critical DC equipment and commissioning scripts.
• Create SOPs and EOPs for operational teams across the region.
• Ensure a safe and secure environment for clients and staff.
• Lead change management aligned with CIO requirements.
• Coordinate with Supply Chain to secure fast delivery of critical spares and equipment.
• Develop SLAs and reporting for third-party vendors to meet contractual targets.
• Manage budgets and drive unit cost optimization.
• Set and enforce DC performance benchmarks and provide O&M improvement analyses.
• Collaborate with the CIO's office to meet ISO and HSQE standards.
• Oversee facility handover and commissioning to meet customer specs.
• Address local sustainability and public affairs requirements.
• Manage customer relationships and serve as escalation point for on-site teams.
• Assist in selecting candidates for on-site operations across the region.
• Supervise facility managers, technicians, and vendors; ensure performance meets program standards.
• Drive continual improvement and share best practices regionally.
• Provide leadership on performance and reliability of critical MEP systems during planning to completion.
• Communicate lessons learned and risk across cross-functional teams.
• Lead issue resolution and mitigation planning for datacenter operations.

Skills

Leadership

Data center operations

Program management

Incident management

Stakeholder management

Project management

Analytical

Cost optimization

Change management

HSQE compliance

Job description

Job Purpose

Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints.

But we can’t do this without you.

The role

VP of DC Operations will ensure maximum readiness of the data center fleet and its mission goal of 99.999% uptime by governing and implementing program level procedures, such as lifecycle asset management system (i.e data management, operation and maintenance strategies, day-to-day operation assessment, risk and emergency protocols), as well as collaborating with all on-site data center teams and the leadership team to optimize operational readiness and customer satisfaction. The candidate will need to be well-versed in critical facility operations, program management, process optimization, incident management and stakeholder management.

Main responsibilities

• Implement and develop consistent fleet-wide Method of Procedures (MOPs) for the critical DC equipment and Commissioning scripts to ensure maximum readiness of the facility.
• Develop rigorous SOP’s and EOP’s to provide clear instruction sets to the operational teams across the region.
• Provide and maintain a safe and secure environment for our clients and our people to operate within.
• Implement and manage a rigorous change management system in line with the CIO requirements.
• Coordinate with Supply Chain/Logistics partners and Supply Chain Lead to develop streamlined processes to secure delivery and efficient provisioning of critical spares and equipment to sites in order to maintain continual uptime and mitigate future emergencies.
• Develop SLAs to optimize third‑party vendor’s performance, and implement reporting procedures to ensure adherence to contractual SLAs continuously.
• Sound financial management, ownership of unit cost optimization
• Establish Data Center performance benchmarks and enforce compliance to the targets. Provide analysis reports for improvement of the critical facility O&M.
• Work in collaboration with the office of the CIO to attain the relevant ISO and local Health, safety, quality and environmental standards (HSQE).
• Provide final acceptance and commissioning of the facility to ensure the site meets the customer’s specific requirements and standards.
• Responsibility for local sustainability requirements and public affairs
• Manage Customer Relationship and function as a key escalation point for the on‑site operation team.
• Participate in the selection of possible candidates for on‑site operation teams across the region.
• Supervise the site facility managers, facility technicians, facility engineers, sub‑contractors and third‑party vendors, ensuring performance meeting program procedures and requirements.
• Drive continuous improvement within the operational teams across the portfolio and share best practice with regional peers.
• Provide strategic/tactical leadership on performance and reliability on critical MEP systems to the leadership team throughout the site planning phase to completion.
• Communicate between cross-functional teams – from on‑site operating teams to the leadership – inform and distribute lessons learned, risk and best practices.
• Lead resolution of any issues within operating datacenter, by managing the investigation, recovery plan and final mitigation

Qualifications and experience

• 10+ years of data center facility operations and maintenance experience.
• 5+ years of leadership experience in multiple data center facility operations.
• Proven track record in hiring strong leaders and building effective teams
• Comprehensive expertise in Critical MEP system // UPS system, power distribution equipment, cooling towers, DX unit, hot/cold aisle containment, air handling units, building monitoring system, power monitoring system, medium voltage switch gears, generators, fire detection system. Understanding of network topology and hardware also required.
• Proven track record of establishing business strategy and achieving higher quality output for the organization.
• Superior analytical, planning and issue resolution skills and proven project management skills, establishing priorities and managing conflict

At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process.

Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.