Applied Service Manager

EMCOR Group; Phoenix (AZ); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) Savings Plan

Life insurance

Disability

Job summary

EMCOR Group is seeking an Applied Service Manager to lead a team of applied technicians on HVAC projects and maintenance. The role focuses on large-tonnage cooling systems, water- and air-cooled chillers, cooling towers, and central plants across industrial sites.

The position requires strong leadership, planning, and field support to ensure timely PMs, quality work, and customer satisfaction. Onsite work and collaboration with branch management are essential for growth and service excellence.

Qualifications

• Associates degree or equivalent experience required.
• 5+ years HVACR management experience.
• 10+ years technical experience in HVACR, facilities management, or construction management.
• Working knowledge of mechanical systems and applied HVAC equipment.
• Ability to plan, organize, and align customer needs with available technicians.
• Proficient with Microsoft applications.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Oversee applied technicians who will receive work orders from the dispatch team.
• Coordinate scheduling of monthly PM inspections and provide technical support to field technicians.
• Attend to customer visits and coordinate regular review meetings with key branch accounts.
• Perform site surveys for existing and prospective customers for new work.
• Oversee inventory maintenance and branch operations to ensure quality workmanship.

Skills

HVACR management

Team leadership

Project coordination

Customer relations

Safety compliance

Education

Associates degree or equivalent experience

Tools

Microsoft Office

Job description

About Us

We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.

Job Summary

The Applied Service Manager shall direct, manage, recruit, plan, coach, and support a team of applied technicians on projects and maintenance. The position includes Applied and Industrial HVAC cooling systems large-tonnage systems at 100 + tons. Various types of equipment and applications including but not limited to; Water- and Air-Cooled Chillers, Cooling Towers, Fluid Coolers, Centrifugal pumps, Central Plants, Industrial Sites and Process cooling systems

Essential Duties & Responsibilities

• Oversee applied technicians who will receive work orders from the dispatch team.
• Work directly with the Field Supervision to accomplish the following: Oversee scheduling of all monthly PM inspections, provide technical support to field applied technicians, assist the dispatchers in the ordering of “approved” parts and materials, estimate and write repair work proposals for existing customers, hold regular safety meetings while promoting a safe work environment.
• Perform site surveys for existing and prospective customers for new work after-sales lead is established.
• Perform periodic inspections of all sites to ensure quality workmanship.
• Perform periodic “ride-a-longs” with technicians to ensure corporate procedures.
• Inspect all vehicles for cleanliness, order, and proper maintenance.
• Oversee the maintenance of all inventories, including the main warehouse, service vehicles, and all sites (inventory ordering to be performed by dispatch).
• Recruit and perform technician reviews and performance evaluations.
• Make customer visits and coordinate regular customer review meetings with key branch accounts.
• Work with the branch management team in developing the Branch Business Plan.
• Assist in developing new accounts and promoting service/maintenance growth.
• Attend weekly branch operations meetings.

Qualifications

• Associates degree or equivalent experience
• 5+ years’ HVACR management experience
• 10+ years’ technical experience in HVACR, Facilities Management, or Construction Management.
• Working knowledge of mechanical systems and applied HVAC equipment.
• Ability to plan, organize, and align customer needs with available technicians.
• Proficient with Microsoft applications.
• Strong organizational, communication, and problem-solving skills.

#Mesa #LI-Mesa #LI-HVACjobs #LI-Onsite

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Equal Opportunity Employer/Veterans/Disabled.

Affirmative Action Policy

Please review our Affi

Geographic Disclosure

Benefits:

• medical
• dental
• vision coverage
• health savings and flexible spending accounts
• life insurance
• disability
• 401(k) Savings Plan
• College Coach
• employee assistance program