Applied AI & ML Lead for Small Business Lending

JPMorgan Chase; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Chase Small Business Banking is seeking an Applied AI and Machine Learning Lead to set the technical direction for agentic AI products in Small Business Lending. You will lead design and production delivery of agent behavior across prompts, retrieval, tools, evaluation, routing, and memory, while owning the measurement loop to prove success.

We expect a strong record of leading AI/ML services from concept to deployment, with hands-on Python, data pipelines, and evaluation design.

Qualifications

• Advanced degree and 5+ years in CS or data science.
• Experience deploying production ML/AI solutions.
• Leadership of AI/ML services from ideation to deployment.
• Built evaluation and safety controls for nondeterministic systems.
• Experience with data pipelines, SQL, and diverse data.
• Strong statistical methods and experimental design.
• Clear communication to technical and business partners.
• Experience with RAG, vector databases and contextual retrieval.
• Experience fine-tuning foundation models and embeddings.
• Expertise with LangChain/LangGraph and related orchestration tools.
• Experience with tracing/observability tools like Arize Phoenix.

Responsibilities

• Set the technical direction for applied AI in Small Business Lending and define metrics and plan.
• Lead projects from discovery through production, managing priorities and risks.
• Guide agent design across prompts, context, retrieval, tools, evaluation, routing and memory.
• Define evaluation, safety, and guardrails for nondeterministic systems.
• Partner with Engineering on infrastructure, retrieval, tool APIs, telemetry, and release readiness.
• Mentor and guide junior team members.
• Cultivate stakeholder relationships and communicate with senior management.

Skills

Production ML/Gen AI

Team leadership

Data pipelines

Experiment design & A/B testing

Communication to tech/business

RAG & vector databases

LLM orchestration (LangChain/LangGraph

Observability & monitoring

Embeddings fine-tuning

Education

Master's or PhD in CS or data science

Tools

Python

LangChain

LangGraph

Arize Phoenix

Vector databases

Job description

Chase Small Business Banking is seeking an Applied AI and Machine Learning Lead to set the technical direction for agentic AI products in Small Business Lending. You will lead design and production delivery of agent behavior across prompts, retrieval, tools, evaluation, routing, and memory, while owning the measurement loop to prove success.

We expect a strong record of leading AI/ML services from concept to deployment, with hands-on Python, data pipelines, and evaluation design.