Applied AI/ML Sr. Associate - Small Business

JPMorgan Chase; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase, Chase Small Business Banking, is seeking a Senior Associate Applied AI/ML Scientist to develop and operate agentic AI products for Small Business Lending.

You will partner with Product and Engineering to translate business needs into production-ready systems, owning prompts, tool usage, memory, and routing that shape agent behavior, and building evaluations to prove improvements in task success, safety, and cost.

Qualifications

• 3+ years of industry experience in AI/ML

Responsibilities

• Design, build, and deploy machine learning and generative AI solutions to address business needs.
• Build agentic AI systems with LLM orchestration frameworks.
• Evaluate agent performance with gold standards and evaluation rubrics.
• Fine-tune models for custom objectives.
• Implement and tune safety guardrails; monitor effectiveness and false positives.
• Partner with data scientists, product teams, and stakeholders to turn requirements into scalable AI solutions.
• Apply MLOps practices such as CI/CD, versioning, observability, and lifecycle management.
• Work with structured and unstructured data, including relational and vector databases for retrieval-augmented generation.
• Present findings clearly to technical and non-technical stakeholders, including senior leaders.

Skills

Software engineering

Python

Asynchronous programming

API development

Generative AI/LLM

LLM orchestration frameworks

Evaluation & guardrails

Observability

MLOps

Vector databases & search

PyTorch / scikit-learn

Problem solving & communication

Education

Bachelor's, Master's, or PhD in computer science or data science related discipline

Tools

LangChain

LangGraph

FastAPI/Flask

deepeval

Arize Phoenix

PyTorch

scikit-learn

Vector databases

Job description

Chase Small Business Banking is a world-class brand serving 7 million small business clients with a full suite of financial services, including lending, deposits, cards, and online solutions.

As a Senior Associate Applied AI/ML Scientist, you will develop and operate agentic AI products supporting Small Business Lending. You will partner with Product and Engineering to translate business needs into production-ready systems - you'll build and own the prompts, tool usage, memory, and routing that shape agent behavior, and build evaluations that show whether each change improves task success, safety, and cost. You will help maintain the continuous learning loop from production traces to failure analysis, evaluation cases, and verified fixes.

Job Responsibilities

• Design, build, and deploy machine learning and generative AI solutions to address business needs.
• Build agentic AI systems with LLM orchestration frameworks such as LangChain, LangGraph, or similar tools.
• Evaluate agent performance with golden and adversarial test sets, LLM-judge rubrics, and evaluation libraries.
• Fine-tune SLMs and open-weight models for custom objectives.
• Implement and tune safety guardrails, including input/output checks, prompt-injection defenses, PII handling, and spend limits; monitor effectiveness and false-positive impact.
• Partner with data scientists, product teams, and business stakeholders to turn requirements into scalable AI/ML solutions.
• Apply MLOps practices such as CI/CD, versioning, observability, and model and prompt lifecycle management.
• Work with structured and unstructured data, integrating relational and vector databases to support retrieval-augmented generation (RAG).
• Present findings clearly to technical and non-technical stakeholders, including senior leaders.

Required Qualifications, Capabilities, and Skills

• Bacholer's, Master's, or PhD degree in computer science or a data science-related discipline, with 3+ years of industry experience
• Strong software engineering experience contributing to production systems.
• Proficient in Python, including asynchronous programming and API development with FastAPI, Flask, or similar frameworks.
• Hands-on experience building and deploying generative AI or LLM applications in production.
• Hands-on experience with LLM orchestration and agentic AI frameworks such as LangChain, LangGraph, or similar tools.
• Experience implementing evaluations and guardrails using tools including deepeval and similar libraries.
• Experience using tracing observability tools such as Arize Phoenix.
• Familiarity with machine learning frameworks such as PyTorch or scikit-learn, including adapting and fine-tuning of models.
• Experience integrating vector databases and search or indexing systems into AI applications.
• Working knowledge of MLOps, including CI/CD, monitoring, and lifecycle management.
• Strong problem-solving and communication skills, with the ability to work with technical and non-technical stakeholders.