Applied AI Engineer, Artificial Intelligence (AI) Required, Work From Home - G

Next Step Systems; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Savings plan

PTO

Job summary

Next Step Systems is seeking an Applied AI Engineer to design, build, and optimize AI-powered features that sit directly inside our product workflows. This fully remote role connects a global engineering team to deliver reliable, scalable AI-powered systems in insurance journeys.

You will work on prompts, reasoning flows, and structured outputs for production use cases, evaluate model performance, and collaborate with backend engineers to integrate AI capabilities into APIs and workflows.

Qualifications

• AI experience in production environments.
• Experience with LLMs (OpenAI, Anthropic, or open-source).
• Familiarity with prompt engineering and structured outputs.
• Experience building or integrating AI features into products.
• Strong API-based integration skills.

Responsibilities

• Build AI-powered product features integrated into insurance workflows.
• Design and optimize LLM-based interactions across systems.
• Develop prompts, reasoning flows, and structured outputs for production use cases.
• Evaluate model performance using real-world data, feedback loops, and experiments.
• Improve reliability of AI outputs with guardrails and validation layers.
• Collaborate with backend engineers to integrate AI into APIs and workflows.
• Design and implement AI-driven automation features (chat, recommendations, decision support).
• Analyze user behavior and model responses to improve AI performance.
• Collaborate with product, design, and engineering to ship end-to-end AI features.
• Contribute to AI system design decisions focused on usability and impact.

Skills

AI experience

LLMs

Prompt engineering

Product-focused

Distributed teams

Experimentation

API integration

Python

Tools

OpenAI

Anthropic

Pinecone

Weaviate

REST APIs

SQL

NoSQL

Vector Databases

Job description

Applied AI Engineer, Artificial Intelligence (AI) Required, Work From Home

We are looking for an Applied AI Engineer to design, build, and optimize AI-powered features that sit directly inside our product workflows. The Applied AI Engineer role focuses on turning model capabilities into real product behavior, where AI interacts with users, supports decision-making, and powers automation across insurance journeys. This is a fully remote role where you will be part of a global engineering team working across multiple countries to build reliable, scalable AI-powered systems. This position is 100% Remote.

MUST BE WILLING TO TAKE A 60 MINUTE CODING ASSESSMENT.

Applied AI Engineer Responsibilities:

• Build AI-powered product features integrated into real insurance workflows.

• Design and optimize LLM-based interactions across customer and internal systems.

• Develop prompts, reasoning flows, and structured AI outputs for production use cases.

• Evaluate model performance using real-world data, feedback loops, and experiments.

• Improve reliability of AI outputs through guardrails, fallback logic, and validation layers.

• Work closely with backend engineers to integrate AI capabilities into APIs and workflows.

• Design and implement AI-driven automation features (chat, recommendations, decision support).

• Analyze user behavior and model responses to continuously improve AI performance.

• Collaborate with product, design, and engineering teams to ship end-to-end AI features.

• Contribute to AI system design decisions focused on usability and real-world impact.

Applied AI Engineer Outcomes

• AI features are reliable, consistent, and production-ready across workflows.

• User-facing AI interactions are intuitive and improve task completion rates.

• Model outputs are measurable, testable, and continuously improving.

• AI-driven automation reduces manual work in insurance processes.

• Product teams can safely deploy AI features with controlled behavior.

Applied AI Engineer Qualifications:

• Strong software engineering background in production environments.

• Artificial Intelligence (AI) experience required.

• Experience working with LLMs (OpenAI, Anthropic, or open-source models).

• Familiarity with prompt engineering, structured outputs, and tool use patterns.

• Experience building or integrating AI features into real products.

• Strong understanding of API-based system integration.

• Ability to evaluate AI outputs critically using data and user feedback.

• Experience with experimentation, A/B testing, or evaluation frameworks.

• Strong product sense and focus on user experience.

• Comfortable working in fast-paced, globally distributed teams.

• Tech Stack: A/B Testing, AI, Artificial Intelligence, Anthropic, Evaluation Frameworks, LLM APIs, Node.js, NoSQL, OpenAI, Open-Source Models, Pinecone, Prompt Engineering Frameworks, Python, REST APIs, SQL, Vector Databases, and Weaviate.

Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc.

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