Applications Systems Administrator

The Signatry; Overland Park (KS); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical, dental, life insurance

401(k) with employer match

Flexible PTO

Fitness stipend

Cell phone reimbursement

Home internet reimbursement

Job summary

The Signatry is a donor advised fund sponsor and Christian ministry dedicated to generous life impact. The Applications Systems Administrator will own day-to-day administration of multiple business systems, coordinating with MSPs, and guiding platform releases and security practices.

The role emphasizes strong collaboration with department leads and technology partners. Hybrid in-office / WFH in the Kansas City area.

Qualifications

• Alignment with The Signatry values and statement of faith.
• 3–5 years in system administration, IT support, or SaaS configuration.
• Bachelor’s Degree in Business or Technology is preferred; equivalent experience may substitute.
• Familiar with SaaS lifecycle management, license administration, and configuration documentation.

Responsibilities

• Own day-to-day administration of 4–8 business systems including 1–2 platforms (e.g., FMS, CRM).
• Coordinate with managed service providers on support, changes, and incidents.
• Recommend license/renewal/configuration decisions within an annual envelope of $50K–$150K.
• Provide end-user support and coordinate platform releases, testing, and deployments.
• Maintain strong access controls, audit logs, and security baselines across systems.

Skills

Attention to detail

Process-driven

Problem solving

Visualization skills

SaaS lifecycle

CRM configuration

O365 administration

ITSM tools

KPI development

Technical explanation

Education

Bachelor’s degree or equivalent

Tools

Microsoft O365

CRM configuration

Cloud SaaS admin

Job description

The Signatry is a donor advised fund (DAF) sponsor, but we are more importantly a Christian ministry seeking to build the kingdom of God by inspiring world-changing generosity. The Signatry believes generosity is the heart of the gospel, and this drives us to equip people to lead generous lives that reflect the image of God. By God’s grace, we can work together through prayer and generosity to solve the world’s greatest problems and spread the hope of the gospel to all. Donor advised funds are the primary tools we use for this kingdom work.

Position Purpose

The Applications Systems Administrator position is responsible for the day-to-day administration, integration, and lifecycle health of The Signatry's business systems portfolio, with primary focus on our Foundation Management Solution (FMS) platform. This role ensures that our managed-service partners deliver reliable end-user service, maintains the configuration and license posture of our SaaS and platform stack, and coordinates change and renewal cycles for business-critical platforms. The position works closely with department leads, end users, and our technology partners to balance operational stability with continuous improvement, and leads the technical execution of platform releases, testing coordination, and stakeholder communication, and manages the enhancement request lifecycle from internal gathering through submission to Foundation Management Solution (FMS) platform for approval and implementation tracking.

Primary Responsibilities

• Own day-to-day administration of 4–8 business systems including 1–2 designate business-critical platforms (e.g., FMS, CRM, identity, ticketing), maintaining configuration, access, license, and lifecycle records across the stack.
• Coordinate with 2–3 managed service providers on routine support, change requests, and incident resolution; track partner SLA performance and elevate to the Director, Technology Operations when needed.
• Recommend license, renewal, configuration, and vendor decisions within an annual operating envelope of approximately $50K–$150K, partnering with the Director, Technology Operations on contract renewals and capacity planning.
• Provide end-user support and training in coordination with department heads, serving as the first point of contact for system issues. Lead and coordinate technical aspects of platform releases and upgrades, including testing schedules, change communication, and rollback planning. Own the enhancement request workflow -gathering requirements from department leads, coordinating internal approval, submitting enhancements to FMS for evaluation, and tracking all requests through development, testing, deployment, and completion.
• Support The Signatry’s data privacy and security initiatives by maintaining strong access controls, audit logs, and configuration baselines across the platform portfolio.

Key Qualifications and Skills

Alignment with The Signatry values and statement of faith

• Strong, detail-oriented multi-tasker that consistently meets deadlines.
• Process-driven, with the ability and desire to learn new systems.
• Proactive approach to problem solving, with an eye towards efficiency and a continuous improvement mindset
• Ability to explain technical concepts to inexperienced users using graphs, infographics or other visualization techniques
• Familiar with SaaS lifecycle management, license administration, and configuration documentation.
• Prior exposure to financial systems, transaction processing, investment reconciliation, or asset management is a strong plus.
• Proficient in Microsoft O365, ticketing or ITSM tooling, and cloud-based SaaS administration; CRM configuration experience preferred.
• Establish Key Performance Indicators to monitor and evaluate progress.
• 3–5 years in system administration, IT support, or SaaS configuration
• Understanding system lifecycles, change management practices, and processes for managing a technology solution (programming knowledge is not required).
• A Bachelor’s Degree in a Business or Technology field is preferred; (equivalent experience may substitute).
• A servant’s heart, with an appreciation for internal and external relationship building.

Work Location

This full-time, salary position is a hybrid in-office/WFH role with a strong preference for candidates located in the Kansas City area to support staff and for collaboration.

Pay Range

This is a full time salary, exempt position starting at $70,000; paid out semi-monthly.

• Medical, dental, basic life and disability insurance coverage is 100% covered for the employee
• Voluntary enrollment for medical, dental and vision for family
• Voluntary enrollment for supplemental life, accident, critical illness and ambulance
• 401(k) with employer match
• Flexible “Take as You Need It” paid time off policy
• Stipends/reimbursements towards fitness club memberships, cell phone service, and home internet

The Signatry is a 501(c)(3) tax exempt organization and a religious organization that has not waived any exceptions to any federal, state or local legislation, including, but not limited to Title VII of the Civil Rights Act of 1964.