Senior Business Systems Analyst

Knights of Columbus; New Haven (CT); On-site; USD 98,000 - 166,500; Full time

Benefits offered by this job

401(k) retirement savings plan

Paid parental leave

Flexible workweek schedules

Tuition reimbursement

Health insurance options

Job summary

Knights of Columbus in New Haven seeks a Senior Business Systems Analyst to evaluate and improve business processes. The role involves gathering user requirements, performing data analysis, and preparing business cases for improvements. Candidates should have 7-10 years of experience, strong analytical and documentation skills, and familiarity with Agile methodologies. The position offers a competitive salary and excellent employee benefits, with a focus on work-life balance.

Qualifications

• 7-10 years of related work experience required.
• Exceptional analytical and conceptual thinking skills.
• Experience in Finance, SAP, and data visualization tools preferred.

Responsibilities

• Evaluate business processes and uncover areas for improvement.
• Conduct interviews for gathering user requirements.
• Prepare business cases defining potential benefits and risks.

Skills

Data analysis and presentation skills

Collaborative work

Business and technical requirements analysis

Documentation skills

Excellent communication skills

Agile methodologies

Conflict resolution

Education

BS or BA in computer science, information systems, or business administration

Tools

SQL

Microsoft Excel

Microsoft Visio

Job description

Overview

The Senior Business Systems Analyst will solicit, understand, and document business requirements, processes and workflows, creating written and visual depictions of requirements and process flows. They will elicit, gather, compile and document user requirements and translate them into functional requirements for technology solutions, improving processes and systems to deliver maximum return on investment.

Core Responsibilities

• Evaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change.
• Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Conducts data gathering and analysis to develop business requirements and assist in identifying business priorities and recommended timelines.
• Performs data mapping and data analysis. Creates data mapping and data visualization documents.
• Prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.
• Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders.
• Deliver precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff.
• Conduct gap analysis between application and stated customer requirements and collaborate with Architects and Developers to estimate project impact.
• Prepare effort estimation including researching and estimating costs of upgrades and relevance of vendor packages.
• Evaluate release notes for vendor products. Determine impact to current business processes and assist in the business process redesign and documentation as needed for enhancements and revised processes.
• Perform requirements analysis. Document and Communicate the results of the analysis.
• Translate business requirements into functional requirements in a clear manner that is comprehensible to developers, project team and business owner(s).
• Participate in technical design of solutions with programmers, solution architects, and other team members.
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Develop and utilize standard templates to accurately and concisely write requirements specifications.
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
• Collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies.
• Provide leadership, training, coaching, and guidance to junior staff. Provides technical guidance to other team members.
• Triage and analyze incidents and problems. Provide clear analysis results including business impact.
• Assist business analyst(s) and test analyst(s) with duties as necessary.
• On-Call and/or after-hours work required.

Skills Qualifications

Required:

• Experience working with IT development staff on complex projects
• Strong technical background
• Strong data analysis and presentation skills
• Ability to work collaboratively within a team environment to meet deadlines
• Ability to handle multiple tasks concurrently
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Exceptional analytical and conceptual thinking skills
• Ability to influence stakeholders and work closely with them to determine acceptable solutions
• Excellent documentation skills
• Excellent oral and written communication skills
• Experience creating detailed reports and giving presentations
• Excellent planning, organizational, and time management skills
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language
• Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required
• Experience in Agile, Waterfall, and Hybrid environments
• Effectively participates in teams and moves the team toward completion of goals
• Ability to effectively resolve conflicts

Preferred:

• Experience in Finance, SAP, and data visualization tools

System/Technical Knowledge

• Technical understanding of the digital platform, cloud applications, web services, server-side components and APIs
• Data analysis skills including ability to perform intermediate to advanced SQL queries
• Experience in scripting
• Competency in Microsoft applications including Visio, Word, PowerPoint and Outlook. Advanced skills in Excel include formulas, pivot tables, VLOOKUP, and macros.
• Understanding of REST & SOAP Web Service and how to use SoapUI, REST API clients

Education

Required:

• BS or BA with emphasis in computer science, information systems or business administration
• 7-10 or more years related work experience

Preferred:

• Certification of Competency in Business Analysis (CCBA) and/or Certified Business Analysis professions (CBAP) preferred

Compensation

The wage range for this role is $98,000 - $166,500.

Authorization to work in the United States is required

This position is not eligible for visa sponsorship.

Physical Demands

Must be able to remain in a stationary position for a majority of the workday.

KofC Cares

Our mission is focused on family and faith, and we support our employees in seeking a balanced life.

Employee benefits include:

• 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.
• Certifications, designation, and tuition reimbursement.
• 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.
• Short-term disability and term life insurance fully paid for by the company;
• Up to 12 weeks of childbirth leave under STD policy.
• One week of fully paid parental leave for all new parents, including adoptive and foster parents.
• A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions. The Order's health plans do not cover abortion, sterilization, or contraception, and the Order has helped advocate for other employers who do not want to provide coverage.
• Long-term disability insurance;
• Dental insurance;
• Vision insurance;
• Health club membership reimbursement;
• Employee Assistance Program