Applications Specialist

O'Neal Industries, Inc.; Hamilton (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

O'Neal Industries, Inc. is seeking an Information Systems professional with strong experience in user support, reporting, and process documentation.

The role involves collaborating with IT leadership to gather requirements and ensuring effective delivery of ERP and BI solutions. The ideal candidate has a bachelor's degree in Information Systems and at least five years of IS-related experience, with proven ability to communicate technical concepts to non-technical stakeholders.

Qualifications

• Bachelor's degree in Information Systems; minimum five years experience in an IS-related field.
• Experience gathering requirements, testing, and supporting end users.
• Proven ability to document ERP or IS processes and communicate technical concepts to non-technical users.

Responsibilities

• Consult with IT leadership and users to gather requirements for new/modified systems.
• Assist in testing Stratix and Microsoft Power BI reporting.
• Communicate new tools and concepts to end users.
• Create documentation of ERP processes and workflows.
• Provide timely technical support to end users across locations.
• Support improvement initiatives involving business applications.
• Meet with management on project specifics and deadlines.
• Multitask and assess urgency of requirements.

Skills

Technical support

Documentation

BI Reporting

Systems Analysis

End User Training

Communication

Power BI

Stratix

Education

Bachelor's degree in Information Systems

Tools

Power BI

Stratix

Job description

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Consult with IT Manager, Team Leader, Systems Analysts, and end users to gather information about program functions, features, data input/output requirements, internal/external checks and controls, hardware and operating system environment, and interfaces with other systems to create solutions that address business requirements.

• Assist in testing Stratix and Microsoft Power BI reporting.

• Effectively communicate new tools/concepts to end users.

• Aid in creating documentation of ERP processes.

• Provide timely and professional technical support and assistance to end users across locations and departments.

• Support improvement initiatives involving business applications.

• Meet with management on the specifics of projects, new technologies, and project deadlines.

• Ability to multitask and effectively evaluate urgency level of requirements.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) in Information Systems from four-year college or university; with minimum of five years experience and/or training in an IS related field; or equivalent combination of education and experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.