Applications Specialist

APM Terminals Inland Services Pvt Ltd; Elizabeth (NJ); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Elizabeth Upgrade

Cross-functional exposure

Global stakeholders

Continuous learning

Job summary

APM Terminals Elizabeth seeks an Applications Specialist to support strategy, performance, reliability, and continuous improvement of operational software across OT and IT systems such as TOS, GOS, ECS. You’ll help deliver measurable operational value by enhancing resilience and safety while enabling modernization initiatives.

You will collaborate with operations, IT, vendors, and global stakeholders on technology deployments, system integration, and live operations, all while following HSSE

Qualifications

• Degree in IT/CS/Industrial Eng or related field.
• 1–3 years end-user support across software/hardware/mobile devices.
• Experience with OT infrastructure and operational tech systems.

Responsibilities

• Support delivery of OT application initiatives aligned with strategy and priorities.
• Improve system reliability through incident resolution and root-cause analysis.
• Assist deployment, integration, testing, and readiness of OT software.
• Collaborate with vendors and system integrators for successful delivery.
• Resolve incidents within SLA and escalate as needed.
• Maintain cybersecurity compliance and IT/OT standards.
• Manage IT/OT hardware and software changes and readiness activities.

Skills

End-user support

OT infrastructure

Troubleshooting

Cybersecurity awareness

Communication skills

Education

Bachelor’s degree in IT/CS/Industrial Eng

Tools

GOS/TOS familiarity

SCADA familiarity

Job description

APM Terminals

Where global trade meets innovation

Step into the engine room of global commerce. At APM Terminals Elizabeth, you’ll be at the center of one of the busiest port complexes in North America. Every container you touch keeps freight moving through the Port of New York C New Jersey, supporting critical supply chains across the East Coast and beyond.

This is a place where speed, scale, and precision come together. You’ll collaborate with high- performing teams in a fast-paced, high-volume environment where safety and operational excellence are the top priorities. Here, your impact is immediate—and global.

Why you’ll love it here

• Be part of a major gateway on the U.S. East Coast
• Experience high-volume, complex terminal operations
• Work with driven teams in a fast-moving environment
• Continuous improvement mindset – where curiosity is encouraged, root-cause problem solving is valued, and making things better every day is part of how we win

What We Can Offer

At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement means every team member has the opportunity to develop their skills and advance their careers by continuously refining how we work. Experience a diverse, multinational workplace where your operational insights directly influence how we work.

• Play a key role in the Elizabeth Upgrade Project and the ongoing modernization of terminal technology systems.
• Work across a broad range of operational technology applications while building cross-functional technical expertise.
• Collaborate with local and global stakeholders in a highly integrated and technology-driven operating environment.
• Develop your skills through continuous learning, knowledge sharing, and exposure to critical terminal systems and operations.

APM Terminals operates one of the world’s most integrated port and terminal networks, where business applications such as TOS, GOS, ECS, and other operational systems are central to safe, reliable, and technology-driven terminal performance.

As an Applications Specialist based at APM Terminals Elizabeth, you will support the strategy, performance, reliability, and continuous improvement of operational software systems across the terminal. You will help deliver measurable operational value by improving system resilience, safety, standardization, and productivity while supporting both day-to-day operations and strategic modernization initiatives.

Working closely with operations, IT, labor relations, global functions, vendors, and other stakeholders, you will help ensure reliable application performance while contributing to the successful integration of technology solutions associated with the Elizabeth Upgrade Project.

Key Responsibilities

• Support the delivery of business application initiatives aligned with terminal operational technology strategy and business priorities.
• Drive system reliability and performance through incident resolution, root cause analysis, and continuous improvement activities.
• Support the deployment, integration, testing, and operational readiness of existing and new OT software solutions.
• Collaborate with vendors, OEMs, and system integrators to ensure successful delivery of technology solutions.
• Resolve incidents and service requests within agreed service levels, escalating complex issues when required.
• Support compliance with cybersecurity requirements, enterprise IT/OT standards, labor agreements, and operational procedures.
• Maintain, configure, install, and replace IT and OT hardware and software components while supporting change management and operational readiness activities.

What We Are Looking For

• Continuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset—curious about how work gets done and motivated to make meaningful, sustainable improvements over time.
• Bachelor’s degree in Information Technology, Computer Science, Industrial Engineering, or a related discipline.
• 1 to 3 years of experience providing end-user support across software, hardware, and mobile devices, with strong troubleshooting capabilities.
• Hands‑on experience working with OT infrastructure components and operational technology systems.
• Knowledge of operational systems such as GOS, TOS, AD, MTS, OCR, SCADA, ECS, or comparable environments.
• Understanding of cybersecurity frameworks and enterprise IT standards within OT environments.
• Strong communication, collaboration, problem‑solving, and ownership skills, with the ability to manage multiple priorities effectively.
• Ability to obtain or renew a TWIC card and Port Access Card as required for terminal access.

This role combines office-based work with regular visits to active terminal, yard, equipment, and construction areas. You will work closely with operational teams to support technology deployments, system integration efforts, and live operational environments while adhering to all HSSE and PPE requirements.

Salary: $80K - $90K
Location: Elizabeth, NJ

Notice to applicants applying to positions in the United States

Applicants must be authorized to work for any employer in the U.S.

APM Terminals is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

If you are interested in applying for employment with APM Terminals in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the applicable Human Resources Department by emailing [e-mail]. Determination on requests for reasonable accommodation are made on a case‑case basis pursuant to an interactive dialogue between the applicant and the Company.

#LI-NM2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use the website, apply for a position, or to perform a job, please contact us by emailing [e-mail].