Applications Manager

Exberry / GNT Group; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

GNT USA Inc. is seeking an Applications Manager to lead the Americas application team and support Technical Sales on customer projects. The role includes training new personnel, developing application sheets and training material, and collaborating with global centers to leverage technical support.

Ideal candidates have 7+ years in the food industry, a Bachelor's in Food Science, strong verbal/written communication, and experience with analytical methods. Travel availability is required.

Qualifications

• 7+ years experience in the food industry.
• Bachelor’s Degree in Food Science.
• Excellent technical verbal and written communication skills.
• Strong understanding of analytical methods.
• Organizational and time management skills.
• Ability to work independently and as part of a team.
• Working knowledge of Microsoft Office, CAP 2.0 & Qlikview.
• Willingness to travel.

Responsibilities

• Partner with Sales to coordinate and execute projects that meet customer needs for color matching, troubleshooting and stability etc.
• Support proactive promotion of EXBERRY® via tradeshow demos, handouts for meetings, and marketing content
• Support trials on site/virtually, technical trainings, workshops, and calls to support customer success with EXBERRY®
• Answer customer and sales questions as needed.
• Collaborate with Sales and Marketing to develop technical presentations, guides, webinars & workshops.
• Build stability data and validation on new categories, where required, to identify business opportunities.
• Drive research including but not limited to the manufacturing process, ability to replicate the product, formulations and ingredients needed.
• Implement and optimize solutions developed in the technical development team for customer projects.
• Develop processes, guidelines, and training documents to streamline project work for the application team.
• Continue to develop technical and creative skills of the application team with ongoing internal and/or external training and project support.
• Maintain ongoing documentation of projects, including but not limited to, project reports and application sheets.
• Work collaboratively with global leads of the Application Team to share learnings and best practices.
• Attend industry tradeshows and represent GNT USA Inc.
• Utilize food science experience to produce quality products in line with industry standards.
• Coordinate and train new colleagues on EXBERRY® properties and technical considerations.

Skills

Food industry experience

Technical communication

Analytical methods

Organizational & time management

Independent & team work

Willingness to travel

Education

Bachelor’s Degree in Food Science

Tools

Microsoft Office

CAP 2.0

Qlikview

Job description

We are GNT, an ambitious and innovative family-run business with a colorful character! With our EXBERRY® brand, we are the market leader in the field of Coloring Foods. Our colorings are 100% natural and are made from fruits, vegetables and plants.
We are world champions when it comes to utilizing the bounty of nature and strive to continuously innovate and improve natural color ingredients for the consumer. By carefully preserving all of nature’s beauty and goodness, we are able to offer our clients the highest quality and most reliable products. This is what continues to motivate us every day!
The most important ingredients for GNT’s success are our employees and the cooperation that exists between them. We believe in teamwork, and we are there for one another, our clients, our suppliers and our partners. That is what makes us GNT.
Due to the growth of GNT we are seeking a

Applications Manager

The Application Manager is responsible managing and developing the application team for the Americas in providing direct support to Technical Sales on customer projects. She is responsible for training and on-boarding new Application and Sales personnel and continuing to build internal knowledge on application of colors in range of products. Integral to go/no go launch decisions with new products and creation of new Application sheets and training material. She is also the link to other global application centers enabling leverage of technical support from other sites.

The role:

• Partner with Sales to coordinate and execute projects that meet customer needs for color matching, troubleshooting and stability etc.
• Support proactive promotion of EXBERRY® via tradeshow demos, handouts for meetings, and marketing content
• Support trials on site/virtually, technical trainings, workshops, and calls to support customer success with EXBERRY®
• Answer customer and sales questions as needed.
• Collaborate with Sales and Marketing to develop technical presentations, guides, webinars & workshops.
• Build stability data and validation on new categories, where required, to identify business opportunities.
• Drive research including but not limited to, the manufacturing process, ability to replicate the product, formulations and ingredients needed.
• Implement and optimize solutions developed in the technical development team for customer projects.
• Develop processes, guidelines, and training documents to streamline project work for the application team.
• Continue to develop technical and creative skills of the application team with ongoing internal and/or external training and project support.
• Maintain ongoing documentation of projects, including but not limited to, project reports and application sheets.
• Work collaboratively with global leads of the Application Team to share learnings and best practices.
• Attend industry tradeshows and represent GNT USA Inc.
• Utilize food science experience to produce quality products in line with industry standards.
• Coordinate and train new colleagues on EXBERRY® properties and technical considerations.

Additional responsibilities:

• Will be owner of project tracking software and make improvements when needed.
• Manage group to maintain a clean and organized lab space.
• Complete all assigned safety training in a timely manner.
• Stay current with all required training and ensure timely completion.
• Follow the Company’s established processes, procedures, and policies, ensuring compliance with Good Manufacturing Practices (GMPs), Personal Protective Equipment (PPE) requirements, Safe Quality Food (SQF) standards, and product quality guidelines.
• Maintain a collaborative team mindset while actively supporting GNT’s Food Safety culture.

About you, as our ideal candidate:

• 7+ years experience working the food industry
• Bachelor’s Degree in Food Science
• Excellent technical verbal and written communication skills
• Strong understanding of analytical methods
• Organizational and time management skills
• Ability to work independently and as part of a team
• Working knowledge of the following software programs: Microsoft Office, CAP 2.0 & Qlikview
• Willingness to travel

What do we find important?

GNT operates globally, being an independent, family-owned business committed to investing in products, technology and importantly, our people. The GNT values are the basis of our daily activities. That’s why we think it’s important that we fit together. GNT employs people who are enterprising and take responsibility. Customer and service orientation is of course paramount! We always take that extra step to offer our external and internal customers the best service. In addition, we do everything we do as sustainably as possible. We are open and honest with each other and bring out the best in each other.

What do we offer you?

GNT USA offers a very competitive salary, bonus potential, comprehensive benefits, and ample opportunity for future career growth.

We color the world, do you?

GNT USA is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
All your information will be kept confidential according to EEO guidelines.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

If you have questions regarding EXBERRY® and our EXBERRY® Service Support or if you want to request a sample, please do not hesitate to contact us.