Applications Manager

Western Bank; Lubbock (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Western Bank in Lubbock, TX is seeking an experienced Applications Manager to oversee user access administration across banking systems and applications. This role ensures security, compliance, and timely access for employees while maintaining operational integrity.

Responsibilities include managing user accounts, onboarding/offboarding, access reviews, audit support, and coordinating with vendors on access-related issues, with a focus on least-privilege principles and role-based permissions.

Qualifications

• Three or more years of experience administering business or banking applications.
• Associate's degree or equivalent experience required.
• Strong organizational, analytical, and communication skills.

Responsibilities

• Administer user accounts and permissions across core banking and business applications.
• Manage onboarding and offboarding: establish system access for new hires, update permissions, remove access on termination.
• Conduct periodic user access reviews and assist with audits and risk assessments to ensure segregation of duties.

Skills

User access management

Access control

Audit support

Communication skills

Education

Associate degree

Bachelor's degree (preferred)

Job description

Job Details: Level: Experienced, Job Location: 1617 BROADWAY - LUBBOCK, TX 79401, Position Type: Full Time, Job Shift: Day, Job Category: Banking, We are seeking a detail-oriented and security-focused Applications Manager to oversee user access administration across all bank systems and applications. This role is critical to maintaining the security, integrity, and compliance of our technology environment while ensuring employees have timely access to the systems they need.

What You'll Do

User Access Management

• Administer user accounts and permissions across all banking and business applications.
• Create, modify, and disable user access based on approved requests and established security procedures.
• Assign system permissions according to job responsibilities and the principle of least privilege.
• Troubleshoot and resolve application access issues.

Employee Onboarding and Offboarding

• Establish system access for new hires.
• Update user permissions for role changes.
• Remove system access promptly upon employee termination.
• Maintain documentation supporting onboarding and offboarding activities.

Security, Compliance, and Audit Support

• Conduct periodic user access reviews.
• Support internal and external audits.
• Assist with risk assessments and access control improvements.
• Ensure segregation of duties is maintained.

Application Administration

• Serve as administrator for core banking and ancillary applications.
• Maintain user roles, security groups, and permission structures.
• Coordinate with software vendors regarding access-related issues.
• Assist with system upgrades and implementations.

Qualifications: Required

• Associate's degree or equivalent experience.
• Three or more years of experience administering business or banking applications.
• Strong organizational, analytical, and communication skills.

Preferred

• Bachelor's degree in a related field.
• Community banking experience.
• Knowledge of banking regulations, internal controls, and audit requirements.