Applications Functional / Business Analyst

Meridian Technology Group; Nashville (TN); À distance; USD 80 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health benefits

Résumé du poste

Meridian Technology Group is seeking an Applications Functional Analyst / Business Analyst to focus on analysis, documentation, and management of functional requirements and business processes.

The analyst will evaluate proposed system changes, ensure alignment with established policies, and collaborate with both program and technical teams to deliver effective system solutions that improve client service and operational efficiency.

Qualifications

• Minimum 5 years of experience as a Business Analyst or Functional Analyst in complex systems.
• 3–5 years of experience in human services or public sector eligibility applications, SNAP/TANF preferred.
• Ability to translate business needs into clear system requirements and specifications.
• Experience with SDLC and requirements elicitation using structured methods.

Responsabilités

• Serve as the business liaison between program staff, IT leadership, and vendor teams.
• Elicit, document, and validate functional and business requirements through interviews and workshops.
• Create BRDs and project documents to support enhancements and releases.
• Ensure system components work cohesively to meet requirements and use cases.
• Support SDLC activities including testing, issue resolution, and QA reviews.

Connaissances

Stakeholder mgmt

Requirements elicitation

Analytical thinking

Communication skills

Formation

Bachelor's degree in Information Systems / CS / Public Administration

Description du poste

Position Summary

Meridian Technology Group is seeking an Applications Functional / Business Analyst. Applications Functional / Business Analyst Position Summary: The Applications Functional Analyst / Business Analyst will focus on the analysis, documentation, and management of functional requirements and business processes. The analyst will evaluate proposed system changes, ensure alignment with established policies, and collaborate with both program and technical teams to deliver effective system solutions that improve client service and operational efficiency.

Key Responsibilities

Serve as the business liaison between program staff, IT leadership, and vendor teams. Understand, evaluate, and formulate recommendations on all proposed changes and enhancements to systems. Elicit, document, and validate functional and business requirements through interviews, workshops, and data analysis. Collaborate with subject matter experts (SMEs) to translate business needs and policy requirements into clear system requirements and functional specifications. Ensure all system components and modules work cohesively to address functional requirements and use cases. Develop, maintain, and present Business Requirements Documents (BRDs) and other project documentation to support ongoing enhancements. Facilitate communication between business stakeholders, development teams, and leadership to ensure understanding of priorities, dependencies, and outcomes. Conduct data and process analysis to identify improvement opportunities and support operational and policy-driven decisions. Participate in testing and validation activities to ensure system functionality meets intended business outcomes. . Support maintenance and operations (M&O) activities by evaluating incident trends, coordinating issue resolution, and ensuring continuous alignment with program goals. Manage stakeholder expectations with a strong understanding of TDHS objectives and constraints. Contribute to release planning, system design discussions, and quality assurance reviews throughout the software development lifecycle (SDLC).

Required Qualifications

Minimum of 5 years of experience as a Business Analyst or Functional Analyst in a complex systems environment. Minimum of 3–5 years of experience working with human services or social services applications, preferably within public sector eligibility or benefits systems. Prior project experience with Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs is required, including familiarity with program policy, eligibility rules, and operational workflows. Demonstrated ability to bridge the gap between business needs and technical solutions and communicate effectively with both audiences. Solid understanding of system functional design and how integrated components interact within eligibility and case management systems. Experience conducting requirements elicitation, analysis, and documentation using structured methodologies and tools. Strong analytical skills with the ability to evaluate complex processes and data to drive decisions. Excellent written and verbal communication skills; able to tailor communication style to the audience (technical teams, leadership, or program staff). Demonstrated ability to manage competing priorities, meet deadlines, and deliver high-quality work products in a dynamic environment. General IT knowledge and understanding of SDLC phases including requirements, design, development, testing, and implementation.

Preferred Qualifications

Experience with integrated eligibility systems or public sector technology modernization projects. Knowledge of J2EE-based system architectures, web technologies, and data integration concepts. Familiarity with policy-driven system design and rules-based automation. Experience supporting system maintenance and operations (M&O) activities post-implementation. Bachelor's degree in information systems, Public Administration, Computer Science, or related field; equivalent experience may be considered.

Ideal Candidate Profile

The ideal candidate brings a blend of deep human services program knowledge, technical acumen, and collaborative communication skills. They are detail-oriented, highly organized, and capable of translating complex policy and business needs into actionable system requirements. They thrive in environments where technology and public service intersect and are driven by the mission of improving client outcomes and service delivery. This will be an Hourly, W-2 Contract position with Meridian as your Employer. Assignment is Remote. Assignment Duration: 1 Year Hourly Pay Rate Range: $58.00 to $62.00 per hour. Health Benefits Offered. No C2C or Sponsorship. This position is located in Location is Nashville, Tennessee. Position is Fully Remote Analyst. Consultants should reside in the area or indicate the reason they are willing/seeking to relocate. Also, interested Consultants must indicate they are willing to relocate at their own expense as this position does not offer relocation assistance. Any offer of employment will be conditional, based on successfully passing a Criminal Background Check and Drug Screen. Meridian Technology Group is committed to equal employment opportunity (EEO) and non-discrimination for all employees in all job classifications and for prospective employees without regard to race, color, religion, sex, age, sexual orientation, veteran status, physical or mental disability, national origin, or any other characteristic protected by applicable federal or state law. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor applicants for work visas therefore, please do not apply if you are not eligible to work without sponsorship, as sponsorship is not available at this time. No 3rd party companies/candidates.