Applications Engineering Manager

KLA-Belgium; Milpitas (CA); On-site; USD 127,000 - 216,000; Full time

Benefits offered by this job

401(K) matching

Employee stock purchase program (ESPP)

Tuition reimbursement

Wellness and EAP programs

Paid time off

Job summary

KLA in Milpitas, CA is seeking a high‑impact leader to drive New Product Introduction (NPI), product validation, and global Applications engineering programs. You will own alpha/beta testing, develop BKMs and technical docs, and partner with Sales, Marketing, and Field teams to showcase value and accelerate adoption.

You will manage escalations, influence product strategy with engineering and field partners, and build a high‑performing team through structured training and knowledge sharing

Qualifications

• Experience leading Applications Engineering, Product Applications, Field Applications, Product Development, or related technical teams.
• Experience supporting New Product Introduction (NPI), including alpha and beta testing, product characterization, and customer qualifications.
• Track record of driving customer evaluations, technical demonstrations, and product adoption programs for strategic customers.

Responsibilities

• Lead New Product Introduction (NPI) and Product Validation – own applications support for new product development, including alpha and beta testing, documentation for deployment.
• Drive Customer Engagement and Product Demonstrations – lead evaluations and demos for beta products and emerging technologies with Sales and Marketing teams.
• Manage Technical Escalations and Customer Success – oversee escalations, coordinate cross-functional resolution with Engineering and Field teams.
• Influence Product Strategy and Capability Development – partner across teams to define features based on customer feedback and field experience.
• Develop Global Applications Capabilities – establish training programs and knowledge sharing across regions with BKMs and Apps Notes.
• Build and Develop a High‑Performing Team – coach and develop a team of Applications Engineers.

Skills

Leadership

Customer engagement

Cross-functional collaboration

Training program design

Education

MS/PhD in Electrical Engineering

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice‑controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem‑solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next‑generation devices to volume production quickly and cost‑effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA’s metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost‑effective manufacturing.

Key Responsibilities

• Lead New Product Introduction (NPI) and Product Validation – Own applications support for new product development, including alpha and beta testing, application characterization, and product validation. Drive the development of Best Known Methods (BKMs), Applications Notes, and technical documentation to enable successful product deployment and adoption.
• Drive Customer Engagement and Product Demonstrations – Lead customer evaluations and demonstrations for beta products and emerging technologies. Partner with Sales, Marketing, and Field Applications teams to showcase product value and accelerate customer adoption.
• Manage Technical Escalations and Customer Success – Oversee critical customer and field escalations, ensuring timely resolution through effective cross‑functional collaboration. Partner with Engineering, Service, and Field teams to perform root cause analysis and implement sustainable corrective actions.
• Influence Product Strategy and Capability Development – Collaborate with Product Marketing, Engineering, and Field Applications teams to identify customer requirements, define new product features, and drive capability enhancements. Provide strategic input based on customer feedback, competitive benchmarking, and field experience to shape future product roadmaps.
• Develop Global Applications Capabilities – Establish and drive worldwide Applications Engineering training programs to ensure consistent technical competency and execution excellence across regions. Promote knowledge sharing through BKMs, Apps Notes, training materials, and technical forums.
• Build and Develop a High‑Performing Team – Lead, coach, and develop a team of Applications Engineers to achieve technical excellence, operational effectiveness, and career growth. Drive a culture of accountability, innovation, customer focus, and continuous improvement.

Preferred Qualifications

• M.S. or Ph.D. in Electrical Engineering, Physics, Materials Science, Optics, Semiconductor Engineering, or a related technical discipline.
• 8+ years of experience in the semiconductor equipment industry, semiconductor manufacturing, or related process technologies.
• Demonstrated expertise in reticle manufacturing, reticle inspection, lithography, process control, or optical inspection technologies.
• Proven experience leading Applications Engineering, Product Applications, Field Applications, Product Development, or related technical teams.
• Experience supporting New Product Introduction (NPI), including alpha and beta testing, product characterization, and customer qualifications.
• Track record of successfully driving customer evaluations, technical demonstrations, and product adoption programs for strategic customers.
• Experience managing complex customer escalations and leading cross‑functional teams to resolve technical challenges.
• Outstanding leadership, communication, and stakeholder management skills, with the ability to influence across global organizations.
• Experience developing and delivering technical training programs and establishing best practices, BKMs, and knowledge‑sharing processes.

Base Pay

Base Pay Range: $127,300.00 - $216,400.00 Annually

Primary Location

USA-CA-Milpitas-KLA

Benefits

• Participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits
• 401(K) including company matching
• Employee stock purchase program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities and programs
• Financial planning benefits
• Wellness benefits including an employee assistance program (EAP)
• Paid time off and paid company holidays
• Family care and bonding leave
• Interns are eligible for some of the benefits listed.

Equal Opportunity Employer

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.