Applications Engineer, Polymer Pumps

MAAG Group; Kent (OH); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Paid time off and holidays

Job summary

MAAG Group is seeking an Applications Engineer for their Polymer Pump product located in Kent, Ohio. The role involves providing technical expertise and project management to meet customer needs and optimize solutions.

Candidates should hold a Bachelor’s degree in a relevant engineering field and possess excellent communication skills. The position allows for travel as needed and offers various benefits including a 401(k) plan and medical insurance.

Qualifications

• Bachelor's degree in a related engineering field or equivalent experience.
• Excellent verbal and written communication skills.
• Project Management experience with external customers.
• Proficient with CAD software, preferably SolidWorks.
• Understanding of manufacturing processes.

Responsibilities

• Maintain expert level of product knowledge.
• Collaborate on project application engineering.
• Drive project technical success across teams.
• Resolve technical support requests.
• Plan and facilitate technical training for customers.

Skills

Project Management

Communication Skills

CAD Software

Mechanical Design

Microsoft Office

Education

Bachelor’s degree in Mechanical, Chemical, or Polymer Engineering

Associate Degree in Engineering with relevant work experience

Tools

SolidWorks

CRM/Database tools

Job description

Applications Engineer – Polymer Pumps

MAAG Americas, a division of Dover Corporation, is hiring an Applications Engineer for the Polymer Pump product located in Kent, Ohio; Eagle Rock, Virginia; or Charlotte, North Carolina.

Summary

The Applications Engineer, Polymer Pumps is responsible for identifying and understanding complex applications to develop solutions that best meet the customer’s needs. As the technical expert they bridge the gap between sales, development, service and customers, offering unique perspectives and an in‑depth understanding of mechanics, polymer science, and operational goals. They work cross‑functionally to optimize solutions, provide technical support, troubleshoot issues, and ensure successful product integration.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain expert level of product and application knowledge
• Collaborate with customers and internal teams on project application engineering and project management including quoting, configuring customer systems, and managing project timelines and communication.
• Partner with other teams, including engineering, service, quality, and supply chain, to drive project technical success
• Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc.
• Support the resolution of in‑field customer complaints via process optimization or new technology implementation
• Listen, understand and convey customer requirements to internal teams
• Support new product development and existing product improvement projects
• Evaluate and recommend new equipment and technologies to enhance existing processes
• Develop tools and/or guidelines to support internal teams’ ability to identify and correctly address design risks for complex applications
• Plan and/or facilitate technical training for customers from C‑suite to operators to support customer education and outside sales
• Initiate, plan, and support execution of customer driven or investigative lab trials

QUALIFICATIONS

• Bachelor’s degree in a related engineering field (Mechanical, Chemical, Polymer), or an Associate Degree in Engineering with 7 years relevant work experience in a technical discipline in lieu of a four‑year degree
• Excellent verbal and written communication skills
• Project Management experience with external customers
• Experience in the use of CAD software, preferably SolidWorks
• Understanding of manufacturing processes including but not limited to machining, welding, hard facing/cladding/coating, heat treating
• Mechanical or electrical design background
• Proficiency with CRM/Database tools
• Skilled in use of Microsoft Office software, especially PowerPoint, Word and Excel
• Able and willing to travel 25% or more, especially during the first year of training

PHYSICAL DEMANDS

Stand, sit and move about freely in a manufacturing environment.

WORK ENVIRONMENT

Standard office and manufacturing environment. Travel 25% or more.

BENEFITS

Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account; health care and dependent care flexible spending accounts; company paid short‑term disability and long‑term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10 paid holidays per calendar year, paid vacation days beginning at 80 hours annually, 40 paid sick leave hours annually or as provided under state and local paid sick leave laws, tuition assistance; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

EEO STATEMENT

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.