Applications Engineer II — High-Performance Trading Systems

HPR; Needham (MA); On-site; USD 90,000 - 135,000; Full time

Job summary

HPR in Needham, MA, is seeking an Applications Engineer II to support our clients by solving technically complex problems and delivering world-class service across the financial services industry.

You will develop expert level competence in our product portfolio, interface with customers, and collaborate with engineering to drive improvements. Base salary range $90,000–$135,100 per year, with additional compensation possible; sponsorship is not provided.

Qualifications

• Bachelor’s Degree in Computer Science, Electrical Engineering, Computer Engineering, Information Technology, or similar field.
• 2+ years supporting business critical applications.
• Strong verbal and written communications skills.
• Ability and initiative to complete tasks and solve problems autonomously.
• Experience with Python and Shell scripting.
• Proficient understanding of networking technologies and protocols (TCP, switch configuration, routing).

Responsibilities

• Develop expert level technical competence in HPR’s cutting edge product portfolio
• Provide world-class customer service by resolving technically complex problems
• Leverage your strong communication, troubleshooting, and technical skills to interface with customers
• Drive best practices and lessons learned from evaluations/benchmarks and customer interactions back to product development and other application engineers
• Develop and deliver training/education to customers
• Respond to customer inquiries via phone, email and web
• Engage and immerse yourself with the engineering team to expedite problem resolution and deliver the highest levels of customer service and satisfaction

Skills

Python

Shell scripting

Networking fundamentals

Communication skills

Education

Bachelor's Degree in CS/EE/CE/IT

Tools

Jira

Confluence

Job description

HPR in Needham, MA, is seeking an Applications Engineer II to support our clients by solving technically complex problems and delivering world-class service across the financial services industry.

You will develop expert level competence in our product portfolio, interface with customers, and collaborate with engineering to drive improvements. Base salary range $90,000–$135,100 per year, with additional compensation possible; sponsorship is not provided.