Applications Engineer II

DMG MORI USA; Hoffman Estates (IL); On-site; USD 85,000 - 130,000; Full time

Job summary

DMG MORI USA is seeking a skilled technical professional to provide on-site and phone support for CNC machines, demonstrations, and customer training. You will design fixtures, troubleshoot complex processes, and generate proposals and reports for turnkey solutions.

The role requires a BS in Mechanical/Manufacturing Engineering or related field with 4–10+ years of experience, Mill-Turn expertise, and strong communication with customers and internal staff. Travel may be required.

Qualifications

• BS Degree in Mechanical/Manufacturing Engineering or related field preferred.
• 4–10+ years related experience.
• Mill-Turn experience required; robotics a plus.

Responsibilities

• Provide technical support in person or over the phone for customers, sales, and trade shows for CNC Machines.
• Design and fabricate fixtures/workholding for demos, test cuts, and turnkey solutions.
• Define and troubleshoot complex manufacturing/machining processes.

Skills

CNC programming

Reading drawings

Machine setup

Microsoft Office

Time management

Analytical problem solving

Education

BS in Mechanical/Manufacturing Engineering

Tools

CAPPS programming

CAM systems

G-Code/Macro programming

CMM programming

Job description

Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.

Provide technical support in person or over the phone for customers, sales, and trade shows for CNC Machines. Complete time studies, test cuts and machine demonstrations as per customer requirements.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to:

• Perform application engineering work independently and set priorities with knowledge of company goals.
• Design and fabricate fixtures/ work holding for demo's, test cuts, and turnkeys.
• Define and troubleshoot complex manufacturing/machining processes.
• Conduct time estimates for customer parts with 10% tolerance.
• Use CAPPS conversational programming, industry standard CAM systems, and direct G-Code/ Macro programming to generate CNC programs for parts processing.
• Setup CNC machines with program, tooling, workpiece, and fixtures including Mill-Turn and 5-Axis.
• Inspection of finished parts for quality and accuracy.
• Generate engineering proposals for process and turnkey applications.
• Generate engineering reports and technical documentation.
• Setup and program a CMM (coordinate measuring machine).
• Generate order intake actively consulting customers on their technical needs together with ASM.
• Train customers on equipment after installation.
• Frequent communication with internal technical staff, external customers, and external suppliers
• BS Degree in Mechanical/Manufacturing Engineering or related field preferred, and/or machining knowledge.
• 4 - 10+ years related experience.
• Mill-Turn experience is required, and robotics experience would be a plus
• Knowledge in part processing, metal cutting, CNC programming, reading drawings, and machine setup.
• Basic understanding of Metallurgy.
• Ability to handle multiple projects simultaneously in a fast-paced environment while meeting deadlines.
• Proven experience to communicate professionally with internal and external customers.
• Proven flexibility with shifting priorities.
• Proficiency in Microsoft Office; Outlook, Excel, Word and PowerPoint.
• Proven organizational skills, with high attention to detail.
• Must be able to work 40 hours a week and overtime with advance notice.
• Strong analytical/problem solving abilities.
• Frequent communication with internal technical staff, external customers, and external suppliers.

Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at DMG MORI office.

Physical Demands:

Frequent: Travel, operating a vehicle, standing, walking, bending, squatting, stooping, sitting and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.

Periodic: Operating power equipment, sitting at desk, utilizing computers and phones.

Occasional: Lifting or moving up to 50lbs.

We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening