Applications Engineer

Thales; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

A leading global company is seeking an Applications Engineer to join their dynamic team. The role involves managing application lifecycle, collaborating with various stakeholders, and ensuring system performance and security. Candidates should have a strong background in IT, particularly in application management and system administration, with a commitment to delivering high-quality solutions.

Benefits

Flexible working hours

Career development opportunities

Inclusive recruitment processes

Qualifications

• At least 5 years of experience in the IT industry, preferably within an engineering company.
• Experience in administering Linux and Windows servers.
• Proven ability to manage application security and integrations.

Responsibilities

• Implement, test, and support business applications and solutions.
• Work with key stakeholders to address operational challenges.
• Develop documentation for applications and systems.

Skills

Application integration management

Linux administration

Windows administration

System security management

Technical documentation writing

Diagnostic efficiency

Customer focus

Agile methodologies

Education

Degree/HND in a relevant IT subject

Tools

ServiceNOW

Jira

Confluence

Job description

Location: Crawley, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Primary Purpose of the Role:

The Applications Engineer will be part of the Applications Squad, and is responsible for the installation, maintenance, support, and optimization of business applications. This role involves lifecycle management, troubleshooting issues, working closely with end-users, and collaborating with development teams to ensure seamless application performance.

The role reports directly to the Applications LBPL, with cross-functional responsibilities to members of the Applications Management Leadership Team, the IS Project Management Group and senior Business Sponsors.

Service Offers:

• Project Management and Solution delivery for Applications
• Functional Consulting Services for Applications
• Application Support Services for Applications
• Lifecycle Management Services for Applications

Principal Relationships (beyond the UK IS team):

• Application Vendors and 3rd Party Support Management
• Group IS
• Business Stakeholders – Business Service owners

Key Responsibilities and Tasks:

• Working individually and as part of a wider team to implement, test, deploy, and support solutions for applications.
• Working closely with key customer stakeholders to understand current business process, issues and challenges
• Following full project lifecycle requirements, develop asolution, perform quality assurance testing, and track progress to meet deadlines for internal projects.
• Supporting the upgrade and deployment of applications across the Thales platform.
• Manage / provide input into small projects (potentially delivered by external parties)
• Support infrastructure design, system upgrades and customisations, workflow creation, and while working with the Apps team to develop solutions to meet business objectives.
• Interfacing with both business and other IT functions supporting the development of business and functional requirements, status updates, enhancements, deployments, and go-live support.
• Implementing solutions within multiple architectural environments including Linux, Windows, Apache, SQL Server and Oracle Database, etc.
• Developing documentation for software and customisations including user guides, installation guides, and end user work instructions.
• Learning new technologies and work alongside our experienced Consultants and Project Managers for hands-on learning.
• Leveraging your creativity to take initiative to propose alternative solutions.

Skills/Experience

Essential

• Experience of installing, configuring and supporting applications and tools for enterprise
• Server administration on Linux/Windows
• System security e.g. vulnerability management, SSL certificate renewal, application hardening/code review, application risk reviews, penetration testing, application patching and alert monitoring
• Knowledge of scheduling tools
• Familiarity with ERP & PLM systems
• Application integration management
• Writing concise technical documentation including illustrations of system architecture
• Experience using service management and agile collaboration tools e.g. ServiceNOW, Jira, Confluence etc.
• At least 5 years’ experience in the IT Industry (preferably within an Engineering Company)

Desirable

• Experience of VTOM or Vega Scheduling tools
• Knowledge of Primavera, Cobra, Fuse
• Scripting in e.g. Python, Ruby, Javascript, Java, C#, SQL or PostgreSQL, PL/SQL, Unix Shell, C/C++, etc.
• Knowledge of agile methodologies
• 3 years’ experience in an equivalent role
• Understanding of SaaS applications

• Configuring web technologies e.g. NGINX, IIS, IBM Websphere or Apache
• Understanding of networks e.g. HTTPS, DNS, TCP/IP, DHCP, LDAPS, SMTPS, firewalls & load balancing
• Understanding of APIs technologies: REST/ SOAP, Kong & Apigee, Postman or GraphQL
• Familiarity with containerisation technologies e.g. Kubernetes, Docker or Podman

Soft Skills

• Ability to understand and translate business requirements into technical solutions
• Efficiency in diagnosing and resolving software, system, and application issues
• Communicating effectively with both technical teams and non-technical stakeholders
• Ability to learn and adapt to new tools and technologies
• Working collaboratively within cross-functional teams

Values & Behaviours:

• Focus on Customers
• Perform through teaming
• Innovate
• Develop our people
• Stakeholder Engagement
• Ambition and Accountability

Qualifications:

Essential

• Degree/HND or an equivalent in a relevant IT subject

Desirable

• Any related IS certifications/qualifications/training

#LI-JB1

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Teamfor graduate and apprentice roles.

Great journeys start here, apply now!