Applications Engineer

Slip Robotics; Norcross, Northern (GA, KY); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Equity

Health benefits

Dental benefits

Vision benefits

Permissive time off policy

Job summary

Slip Robotics seeks an Applications Engineer to lead site deployment, install, configure, and train customers on SlipBots and SlipLifts across North America. You will own the end-to-end site lifecycle from assessment to post-launch support, traveling to launch locations as needed.

You will translate customer workflows into validated designs, manage configuration sheets, and deliver hands-on operator training while maintaining clear communication with the customer and internal teams.

Qualifications

• 5-7+ years in solutions/industrial engineering, warehouse ops, and field service/commissioning.
• Strong ability to train and instruct on-site with customers.
• Excellent communication for on-site and cross-team collaboration.

Responsibilities

• Conduct site assessments and translate customer workflows into a validated solution design.
• Build and maintain each site's configuration sheet and configure the system to spec.
• Own and execute the quality hand-off checklist before and during installation.
• Own on-site installation and commissioning of the system.
• Deliver hands-on operator training to the customer's team.
• Own the post-launch support window and monitor performance.
• Serve as the on-site contact during launch and resolve issues.
• Document gaps and feed lessons into materials; report site status to Launch Planner.

Skills

Field service experience

Training skills

Communication skills

Travel willingness

Warehouse ops knowledge

Job description

Slip Robotics is a B2B Robotics-as-a-Service company deploying autonomous loading and unloading robots - SlipBots and SlipLifts - at warehouse and fulfillment sites across North America. Our customers are some of the largest shippers and 3PLs in the industry, and we're scaling fast. We build the robots, we deploy them, and we keep them running.

The Applications Engineer owns the full site lifecycle from technical assessment through go-live and post-launch support, combining solution design and configuration work with hands-on installation, training, and hypercare. Serves as the primary on-site operations point of contact for the customer throughout deployment, requiring travel to launch locations.

Responsibilities:

• Conduct site assessments and translate customer workflows into a validated solution design
• Build and maintain each site's configuration sheet and configure the system to spec
• Own and execute the quality hand-off checklist before and during installation
• Own on-site installation and commissioning of the system
• Deliver hands-on operator training to the customer's team
• Own the post-launch support window, monitoring performance and resolving early issues
• Serve as the primary on-site point of contact during launch, solving problems that improve the customer's experience and usage of the system
• Document and elevate gaps in spec, configuration, or training, and feed lessons learned back into assessment, configuration, and training materials
• Report site status, risks, and outcomes to the Launch Planner throughout the engagement

• 5-7+ years combining solutions/industrial engineering, warehouse management, and field service or commissioning experience
• High working knowledge of warehouse operations and material handling workflows
• Strong training and instructional skills, with proven ability to interface directly with customers on site
• Demonstrated ability to find and implement solutions to customer problems that enhance their experience and usage of Slip Robotics systems
• High communication skills, comfortable delivering feedback both internally and externally
• Robotics, automation, or industrial equipment background preferred
• Willing and able to travel 50-75% of the time, including internationally

• Competitive salary and equity in an early-stage robotics company
• Comprehensive benefits including health, dental, and vision
• Permissive time off policy

Slip Robotics is an equal opportunity employer. We evaluate candidates on the merits of their experience and their fit for the role. We welcome applicants from every background.