Applications Engineer

Cleaver-Brooks; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan with cash matching

Employee assistance program (EAP)

Employee discount program

Tuition assistance

Paid time off and holidays

Job summary

Cleaver-Brooks seeks an Applications Engineer in Milwaukee, WI, to support sales reps with custom applications, review specifications, and develop quotes. You will work closely with production, R&D, and technical services to manage product data and CPQ configurations used in ordering processes.

The role emphasizes engineering knowledge, customer interface, and ability to navigate CPQ/ERP systems, with travel and cross-functional collaboration as part of daily duties.

Qualifications

• Bachelor’s Degree in Engineering (Mechanical or Electrical) required.
• 1–3 years mechanical or electrical engineering experience preferred.
• Ability to learn CPQ programming language and related software tools.

Responsibilities

• Develop thorough product knowledge and review project drawings and specs.
• Provide sales quotations and product information to support proposals.
• Gather cost data from BOMs and drawings to develop quotations for reps.
• Maintain and update standard product data, literature, and pricing for CPQ.
• Communicate with external suppliers for pricing and lead times.

Skills

Communication skills

Project management

Customer interaction

Problem solving

Team collaboration

C#

.NET technologies

Sales support

Heat transfer knowledge

Learning CPQ language

Education

Bachelor's Degree in Engineering

Tools

CPQ software

Salesforce

Oracle ERP

Job description

Cleaver Brooks is looking for an Applications Engineer to join our team in Milwaukee, WI. The Applications Engineer is responsible for supporting our sales representatives on custom applications, providing specification reviews, and developing sales quotations and supporting product information that supplements our rep’s equipment proposals to our customers. This role not only supports our reps with securing orders, but is also intimately involved with our production facilities, research and development, technical services, and key personnel on maintaining and updating product data and information, including the development and maintenance of complex product configuration logic in a cloud-based configure-price-quote (CPQ) application which supports the quotation and ordering processes used by our sales representatives.

Essential functions:

• Develop and possess thorough and relevant product knowledge
• Be able to review and understand project contract drawings and specifications
• Support our sales representatives by providing sales quotations and other product information that supplement their proposals to our clients
• Gather cost data from our database, product engineering drawings and bill of materials, and previous projects to develop sales quotations, which are then provided to our sales representatives to meet job specifications and requests for proposals
• Support our internal Product Managers on a variety of projects and tasks to maintain and update our standard product data, literature and pricing associated with our rep-only online sales configurator (CPQ) tool.
• Develop and maintain complex product configuration logic in a cloud-based configure-price-quote (CPQ) application which supports the quotation and ordering processes used by our sales representatives.
• Effectively communicate with our external suppliers to obtain pricing, lead times, and other data on key components to support non-standard applications
• Consolidate data and information used to develop sales quotations and system solutions
• Select equipment and prepare technical proposals
• Navigate Sales and Manufacturing Database programs to find product drawings and bills of materials
• Strive for continual education and further advancement of product knowledge by using our online learning tools and other learning opportunities as they become available

Required Skills:

• Position requires the constant and consistent exercise of intellect, judgment, and ability commensurate with professional positions in similar industries or situations
• Position requires the regular exercise of problem solving and policy procedure interpretation skills
• Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company
• Must have strong communication skills and the ability to project manage tasks to complete requests within required deadlines
• Background in heat transfer or other technical industries is preferred
• Will have contact with customers, consulting engineers, and company representatives regarding a variety of Packaged Boiler products
• Ability to learn a programming language unique to the CPQ application.
• Ability to work in a fast-paced environment
• Position may require extended periods of operating a personal computer as a normal part of job duties
• Position requires ability to work in a normal office environment and may require occasional exposure to production plant environment with welding, machining, and fabrication operations

Preferred Skills:

• Applications engineering and quotation development experience
• Comprehensive understanding of Thermodynamics, Fluid Mechanics and Heat Transfer
• Computer competency including sound knowledge using Microsoft Office software, with background in Salesforce and oracle-based ERP systems a plus
• Ability to Read / Understand Multiple Programming Languages (e.g. C#, .Net Technologies, etc.)
• Strong communication and organizational skills

Basic Requirements:

Education:

• Bachelor’s Degree in Engineering, Mechanical or Electrical Engineering required.

Experience:

• 1 - 3 years in Mechanical or Electrical Engineering or related field preferred.

Travel Requirements:

• Light travel associated with this role, less than 5%; travel may include visiting customers, project sites, tradeshows, etc.

Benefits of Being a Cleaver-Brooks Employee:

• Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
• Cash matching 401(k) plan
• Employee assistance program (EAP)
• Employee discount program
• Tuition assistance
• Paid time off and 11 paid holidays

Who is Cleaver-Brooks:

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.

This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.