Applications Engineer

MaineGeneral Health System; Augusta (ME); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Payactiv salary access

Tuition Reimbursement

403(b) company-matching

401(a) retirement plan

Disability insurance

Job summary

MaineGeneral Health System is seeking an Applications Engineer to support the development, maintenance, and enhancement of software applications and technology solutions across the organization. This role involves troubleshooting, system maintenance, and delivering reliable application solutions to meet healthcare needs.

The ideal candidate works closely with IT teams, vendors, and stakeholders to address complex health IT challenges, improve system functionality, and support organizational

Qualifications

• Experience in application development or software engineering.
• Ability to troubleshoot complex application issues and develop solutions.
• Experience building and maintaining software applications, integrations, reporting solutions, or data projects.
• Ability to gather business requirements and translate them into practical technical solutions.
• Strong problem-solving skills and ability to work with stakeholders.

Responsibilities

• Build, maintain, and enhance software applications, system integrations, reporting solutions, and custom data projects to meet organizational and business requirements.
• Conduct complex analysis, troubleshooting, and maintenance of designated IT software applications to support system reliability and performance.
• Identify application issues, evaluate potential impacts, and recommend solutions and improvements.
• Collaborate with business stakeholders and end users to understand requirements and develop solutions to healthcare IT challenges.
• Design, develop, test, and implement application enhancements supporting operational efficiency and organizational goals.
• Support integration of applications and data systems to improve information exchange and reporting accuracy.
• Investigate system issues, identify root causes, and implement corrective actions.
• Coordinate with vendors, consultants, and project managers to ensure quality standards and timelines.
• Participate in project planning, solution design, implementation, and ongoing support.
• Maintain technical documentation related to applications, integrations, reporting solutions, and development projects.
• Collaborate with IT teammates and organizational stakeholders to promote reliability and continuous improvement.

Job description

Job Summary:

MaineGeneral Health is seeking a skilled and solutions-oriented Applications Engineer to support the development, maintenance, and enhancement of software applications and technology solutions across our organization. This role performs complex application analysis, troubleshooting, and system maintenance while developing software solutions that address business needs and support effective healthcare operations.

Working closely with internal stakeholders, IT colleagues, vendors, and project teams, the Applications Engineer helps solve complex health IT challenges, improve system functionality, and deliver reliable application solutions. The ideal candidate combines strong technical and analytical skills with effective communication and a collaborative approach to project delivery.

Job Description:

• Build, maintain, and enhance software applications, system integrations, reporting solutions, and custom data projects to meet organizational and business requirements.
• Conduct complex analysis, troubleshooting, and maintenance of designated IT software applications to support system reliability and performance.
• Identify application issues, evaluate potential impacts, and proactively recommend solutions and opportunities for improvement.
• Collaborate directly with business stakeholders and end users to understand requirements, define technical needs, and develop solutions to complex healthcare IT challenges.
• Design, develop, test, and implement application enhancements and software solutions that support operational efficiency and organizational goals.
• Support the integration of applications and data systems to improve information exchange, reporting accuracy, and workflow effectiveness.
• Investigate system issues, identify root causes, and implement appropriate corrective actions to minimize disruptions.
• Partner with vendors, consultants, and project managers to coordinate technical activities, resolve issues, and ensure projects meet established quality standards and timelines.
• Participate in project planning, solution design, implementation, and ongoing support activities.
• Maintain appropriate technical documentation related to applications, integrations, reporting solutions, and custom development projects.
• Collaborate with IT team members and organizational stakeholders to promote application reliability, continuous improvement, and effective technology use.

Qualifications:

• Experience in application development, software engineering, systems integration, application support, or a related IT field.
• Strong technical and analytical skills, including the ability to troubleshoot complex application issues and develop effective solutions.
• Experience building and maintaining software applications, integrations, reporting solutions, or custom data projects.
• Ability to gather business requirements and translate them into practical technical solutions.
• Strong problem-solving skills, with the ability to identify root causes and make proactive recommendations.
• Effective written and verbal communication skills, including the ability to collaborate with technical and nontechnical stakeholders.
• Experience coordinating with vendors, consultants, project managers, or cross-functional teams to support project delivery.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities and meet established deadlines.
• Commitment to quality, accuracy, system reliability, and continuous improvement.
• Experience in healthcare IT or supporting clinical and business applications in a healthcare environment preferred.
  

The salary range shown reflects the base salary for this position. Individual compensation is determined based on factors such as experience, qualifications, skills, and market considerations. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours:

40

Job Exempt:

Yes

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We Believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at [phone] .