Applications and Service Engineer - Chemical Analysis (remote)

Endress+Hauser Flowtec AG; Mississippi; Remote; USD 65,000 - 95,000; Full time

Job summary

Endress+Hauser is seeking a Chemical Analysis Applications & Service Engineer to service and maintain analytical instruments. With an emphasis on customer support and preventative maintenance, the role requires a solid background in chemistry or biological sciences, ensuring effective instrument application in the field. Competitive salary and benefits are offered, along with opportunities for professional development.

Benefits

Tuition reimbursement

Comprehensive benefits package

Full-service café

Fitness center

401(k) savings with company match

Qualifications

• 2+ years of experience servicing instruments.
• Ability to lift up to 50 lbs.
• Valid driver's license and good driving record.

Responsibilities

• Perform preventative maintenance and service at customer sites.
• Diagnose instruments via remote diagnostics.
• Conduct customer training sessions.

Skills

Instrument servicing

Customer training

Remote diagnostics

Education

Bachelor Degree in Chemistry or Biological sciences

Tools

ICP-MS

ICP-OES

EA

TOC instruments

Job description

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At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

What is the role about?
Analytik Jena US, a company of the Endress+Hauser Group, is looking for a Chemical Analysis Applications & Service Engineer to join our team in the East Coast of the United States. Position will be based out of the successful candidate’s Atlanta, GA area home office.

Which tasks will you perform?

• Customer site preventative maintenance, service, installations and chemistry applications of instruments, perform IQ/OQ on ICP-MS, ICP-OES, EA and/or TOC analytical instruments
• Diagnose instruments via remote diagnostics and phone support
• Perform customer training and run chemistry samples to support Analytical instrument sales
• Cover primarily the Southern and Mid-Atlantic regions; cover other regions as needed

What do we expect from you?
You will have (required):

• Bachelor Degree or higher in relevant Chemistry or Biological sciences or engineering, such as Biochemistry, Biomedical engineering or other relevant majors
• 2+ years of experience servicing chemical analysis instruments
• Valid driver’s license and good driving record
• Ability to lift up to 50 lbs and perform instrument maintenance and repairs
• Overnight weekday travel ~ 55-70%

You may have (preferred):

• Experience servicing or using ICP-MS, ICP-OES, EA and/or TOC preferred
• IQOQ, GMP and/or GLP knowledge helpful
• Will train Lab Chemist who has ICP instrument user experience, who has aptitude and attitude to service instruments in the field

What can you expect from us?

• Family-owned, friendly, and highly committed company
• Tuition reimbursement and a wide range of development opportunities
• Comprehensive benefits package which includes medical, dental and vision
• Competitive compensation and bonus opportunities
• Generous paid time off
• Life insurance and 401(k) savings with company match
• Full-service café, fitness center, and health clinic (in Greenwood, IN)

Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.