Applications Analyst, Staff - Epic Grand Central

VCU Health

United States

Remote

USD 76,000 - 117,000

Full time

14 days+

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Job summary

VCU Health is seeking a Staff Applications Analyst to join the Grand Central Epic Application team. The role provides analysis, design, implementation, operation, deployment, and support for the organization’s IT resources, focusing on Epic-related systems and clinical workflows.

The candidate will participate in design sessions, work with cross-functional teams, and mentor others while ensuring adherence to standards and DEI initiatives.

Qualifications

3 years of related IT experience, including one year of direct IT application experience.
Knowledge of the software development lifecycle and application development processes.
Understanding of workflows in at least one clinical area or the revenue cycle.

Responsibilities

Provides solutions to complex technical problems across diverse scope.
Designs and builds systems to meet customer needs within the IS architecture.
Collects and analyzes user information, defines scope and feasibility for system solutions.
Writes system and configuration specifications for implementation.
Maintains technical documentation for system users and operations.
Performs impact assessment and ensures remediation per plan.
Collaborates with senior team members for validation and guidance.
Troubleshoots application issues, escalates to vendors as needed.
Assists with designing, testing, and upgrading systems.
Leads design sessions with end-users and cross-functional teams.
Adheres to system standards and best practices.
Supports diversity, equity, and inclusion initiatives across the health system.

Skills

SDLC

Epic workflow

Application troubleshooting

Design session leadership

Clinical/revenue cycle knowledge

Education

Associate degree in related field

Bachelor’s degree in business/health informatics/computer science or equivalent

Tools

Epic

Job description

***To be considered for the role, you must permanently reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Kentucky, Kansas, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, South Carolina, Tennessee, Texas, Virginia, or West Virginia***

The Applications Analyst-Staff manages or performs work associated with analysis, design, implementation, operation, deployment, and support of the organization’s information technology resources. The role provides solutions to a variety of complex technical problems of diverse scope, requiring analysis and evaluation of multiple factors.

Essential Job Statements

Provides solutions to a variety of complex technical problems of diverse scope, requiring analysis and evaluation of multiple factors.
Designs and performs system build to meet customer needs, consistent with the organization’s overall information systems architecture design.
Collects and analyzes information from system users, formulates the scope and objectives of the system procedures, and conducts feasibility studies to design possible system solutions.
Writes system and configuration specifications that meet user needs upon implementation.
Prepares and maintains technical documentation to guide system users and assists with ongoing operation, maintenance, and system development.
Performs impact assessment and ensures remediation is accomplished.
Utilizes Senior team members for validation.
Performs troubleshooting efforts on application issues, submits service requests to vendors, and follows advanced correction steps.
Assists with designing, recommending solutions, testing, and supporting system upgrades and improvements.
Leads design sessions with other end-users and/or cross functional teams.
May be responsible to guide other team members when appropriate.
Adheres to system standards and best practices.
Ensures responsibility and visible commitment to diversity, equity, and inclusion programs/initiatives through collaboration and implementation of initiatives across the health system.
Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS. Accepts alternate assignments, as required to fulfil business needs.

Patient Population

Not applicable to this position.

Employment Qualifications

Required Education:

Associate degree in related field or equivalent combination of related education and experience

Combination of education and experience may be considered in lieu of a degree.

Preferred Education:

Bachelor’s degree in business, clinically related field; health informatics or computer science or equivalent

Licensure/Certification Required:

N/A

Licensure/Certification Preferred:

Must be certified in Epic module(s) appropriate to area of responsibility as determined by leadership if applicable.
Each project and exam as determined for the specific roles must be passed within three (3) attempts.
Successful Epic certification(s) completion required within 90 days of final training.
Maintain required Epic certification for appropriate role.

Minimum Qualifications

Years and Type of Required Experience

3 years of related experience; including one year of direct related IT application experience

Other Knowledge, Skills and Abilities Required

Broad level knowledge of system development life cycle application development experience.
Understands the workflow of at least one central application area, including monitoring and troubleshooting tools.
Broad level of application knowledge of key clinical areas and/or the revenue cycle.
Competent knowledge of interactions between various application subspecialties and ability to lead joint design and development efforts.
Understanding of usage of all general-purpose systems and competent knowledge of associated tools.

Cultural Responsiveness

Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Other Knowledge, Skills and Abilities Preferred:

Previous experience in the training, build, and/or support of our electronic health record suite
Independently determines and develops approaches to a range of moderate solutions with work completed with accuracy and sound judgment, ensuring objectives are met.

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.
May have periods of constant interruptions.

Prolonged periods of working alone.

Provides on call support as needed.

Physical Requirements

Physical Demands: Lifting/ Carrying (0-50 lbs.)

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements: Perform Shift Work, Repetitive arm/hand movements

Hazards:

Mental/Sensory –Emotional