Applications Analyst-Clinical (Epic Clinical Documentation)

Eisenhower Health; Rancho Mirage (CA); On-site; USD 85,000 - 130,000; Full time

Job summary

Eisenhower Health in Rancho Mirage, CA is seeking an Epic Clinical Documentation certified analyst or experienced clinician to join our IT team. The role focuses on supporting EMC Epic clinical applications, implementing changes, and delivering reliable, high-quality patient care through optimized workflows.

The analyst will provide production and after-hours support, manage small-to-medium projects, and collaborate with System Admin, DBA, Networking, Reporting, and Help Desk teams to ensure

Responsibilities

• Provide production support, on-call and after-hours support.
• Develop new functionality, analysis, and problem solving.
• Support clinical and non-clinical users in a fast-paced environment.
• Own or manage small to medium projects.
• Coordinate application support with IT teams (System Admin, DBA, Networking, Reporting, Help Desk).
• Implement changes using documented procedures that are compliant with department policies.

Job description

Job Objective

Eisenhower is seeking an Epic Clinical Documentation certified analyst or individual that possesses relevant experience in the clinical setting to join Eisenhower to gain certification within the required time frame. This analyst will provide production support, on call and after-hours support, develop new functionality, analysis, problem solve, and support our clinical and non-clinical users daily fast paced environment. In this role, this analyst will own or manage small to medium projects. Supports the core functions of EMC Epic clinical applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned clinical systems under the guidance of senior members of the team. This position will have a thorough understanding of assigned applications, ancillary systems, and health system operations. This position will address issues and design decisions of moderate to high complexity and deliver clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization. Coordinate application support with other information technology teams including System Administrator’s, DBA, Networking, Reporting, and the Help Desk. Implement changes using documented procedures that are compliant with department’s policies and procedures. Provide solutions to work orders, trouble tickets and projects for assigned departments.