Application Technician

ThreatLocker; Orlando (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A cybersecurity solutions company in Orlando is looking for an Entry Level IT Support Specialist. The role involves updating applications, building test environments, and troubleshooting issues. Ideal candidates are computer savvy with excellent communication skills and preferred cybersecurity certifications. This role mandates occasional weekend and overnight shifts to ensure 24/7 support.

Qualifications

• Entry level role for those computer savvy and interested in cybersecurity.
• Basic knowledge of programming and operating systems is required.
• Preferred cybersecurity certifications will enhance application.

Responsibilities

• Updating and maintaining applications within client environments.
• Building test environments for applications.
• Diagnosing and troubleshooting issues encountered.

Skills

Basic knowledge of computer programming

Excellent verbal communication

Excellent written communication

Education

Cybersecurity certificates (CompTIA, Security + , Network +)

Tools

macOS 12.x and higher

Red Hat Enterprise Linux

Job description

Overview

ThreatLocker is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker platform with Application Allowlisting, Ringfencing, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.

Responsibilities

• Updating and maintaining applications within client environments
• Building test environments
• Diagnosing and troubleshooting issues
• Hardware support
• Other duties as identified and assigned

ThreatLocker provides 24/7 support to our global clientele. Therefore, our AppTeam is required to be on a rotating schedule to allow for quality support. Weekend and/or overnight work is required at times, however sufficient notice will be provided.

Required Qualifications

THIS IS AN ENTRY LEVEL ROLE. If you\'re computer savvy, interested in cybersecurity and are willing to learn this role is for you!

• Basic knowledge and experience with computer programming and operating systems
• Excellent verbal and written communication
• Cybersecurity certificates (CompTIA, Security + , Network +), preferred
• Knowledge and experience in macOS 12.x and higher; preferred
• Knowledge and experience with Red Hat Enterprise Linux; preferred

Working Conditions

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

EEO and Voluntary Self-Identification

For government reporting purposes, ThreatLocker asks candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ThreatLocker’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

A disability status section explains categories of protected veterans and other disability-related self-identification; participation is voluntary.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Note: This content reflects standard self-identification information included in government and contractor reporting requirements and does not alter the job responsibilities or qualifications described above.