Application Technical Specialist Master

GoIntellects Inc.; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

GoIntellects Inc. in Washington, DC, is seeking an App. Technical Specialist Master for a long-term DHS contract to maintain and enhance RPA and AI solutions while driving automation initiatives.

The role emphasizes hands-on development with Power Automate, AI Builder, Power BI, ASP.NET, C#, and SQL Server, with desirable experience in IBM Datacap and IBM FileNet. The selected candidate will collaborate with stakeholders and technical teams to identify automation opportunities, modernize

Qualifications

• 5+ years of software application development experience.
• 3+ years developing on Microsoft Power Platform.
• Experience with Power Automate and AI Builder.
• Strong C#, ASP.NET, and .NET Core development.
• SQL Server database development and REST APIs/web services.
• Experience with Agile software delivery.

Responsibilities

• Support, maintain, troubleshoot, and enhance RPA/AI in production.
• Design and implement new automation use cases from backlog.
• Develop automated workflows using Power Automate (Cloud/Desktop).
• Create AI-driven solutions and monitor performance.
• Develop reports and dashboards with Power BI.
• Integrate applications via REST APIs and data services.

Skills

Power Platform

Power Automate

AI Builder

C#

ASP.NET

.NET Core

SQL Server

REST APIs

Web services

Power BI

Agile

Communication

Analytical

Education

Bachelor's degree in IT or related field

Tools

IBM Datacap

IBM FileNet

Azure AI Services

Job description

App. Technical Specialist Master-Long-Term Contract (Government) Position
Title: App. Technical Specialist Master

Worksite Address: Washington, DC
Interviews: In Person

Maintain and enhance existing RPA and AI applications. Subject Matter Expert of a specific (often specialized) application technology with demonstrative ability to convey both technical and functional concepts.

Complete Description

The primary purpose of this position is to support, maintain, and enhance existing Robotic Process Automation (RPA) and Artificial Intelligence (AI) solutions while leveraging automation technologies to implement new business use cases identified in the client project backlog.

The selected candidate will be responsible for designing, developing, testing, and deploying intelligent automation solutions that improve efficiency, reduce manual processing, and support digital transformation initiatives across DHS. This role requires hands‑on experience with Microsoft Power Automate, AI Builder, Power BI, ASP.NET, C#, and SQL Server, with a strong focus on AI-driven document processing, workflow automation, and enterprise application integration.

The successful candidate will collaborate with business stakeholders, project managers, analysts, and technical teams to identify automation opportunities, modernize business processes, and deliver scalable solutions that support agency objectives. Experience with document capture and content management platforms such as IBM Datacap and IBM FileNet is highly desirable.

Key Responsibilities

RPA & AI Solution Development

• Support, maintain, troubleshoot, and enhance existing RPA and AI solutions in production.
• Design and implement new automation use cases from the DHS automation backlog.
• Develop automated workflows using Microsoft Power Automate (Cloud Flows and Desktop Flows).
• Create and maintain AI-driven solutions using Microsoft AI Builder.
• Monitor automation performance and implement continuous improvements.
• Document technical designs, deployment procedures, and support processes.

Intelligent Document Processing

• Develop and maintain AI Builder models for document processing and OCR.
• Extract, classify, validate, and process data from paper forms, scanned documents, PDFs, and images.
• Improve data extraction accuracy through model training and optimization.
• Develop workflows for exception handling and data validation.

Application Development & Integration

• Design, develop, and maintain applications using C#, ASP.NET, and ASP.NET Core.
• Develop REST APIs and integration services connecting enterprise applications and automation platforms.
• Integrate Power Platform solutions with databases, SharePoint, document management systems, and external applications.
• Support application lifecycle management, code reviews, testing, and deployments.

Reporting & Analytics

• Develop reports and dashboards using Power BI.
• Create operational metrics and performance monitoring solutions for automation initiatives.
• Analyze business processes and recommend opportunities for increased automation and efficiency.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
• 5+ years of experience in software application development.
• 3+ years of experience developing solutions using Microsoft Power Platform.
• Experience with Microsoft Power Automate and AI Builder.
• Experience implementing AI-enabled text extraction and document processing solutions.
• Strong development experience with C#, ASP.NET, and .NET Core.
• Experience with SQL Server database development.
• Experience integrating applications using REST APIs and web services.
• Experience with Power BI development and dashboard creation.
• Strong analytical, troubleshooting, and communication skills.
• Experience working in Agile development environments.

Preferred Qualifications

• Experience with IBM Datacap.
• Experience with IBM FileNet.
• Experience with Azure AI Services or Azure OpenAI.
• Experience with Optical Character Recognition (OCR) technologies.
• Experience supporting government or public-sector organizations.
• Experience with enterprise content management and document management systems.
• Microsoft Power Platform certifications.

CONTRACT JOB DESCRIPTION

1. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty.
2. Identifies improvements to project standards to achieve high quality services/products. This is a professional position which may require subject matter expertise consistent with demanding and rare technological skills.
3. May require coordination of programming activities being conducted by the application development team.
4. Confers with other business and technical personnel to resolve problems of intent, inaccuracy, or feasibility of computer processing and project design.
5. Works with necessary personnel to determine if modifications are necessary with interested personnel to determine necessity for modifications or enhancements.
6. Leverages excellent written and verbal communication skills to develop new business process and programming solutions as directed by business and technical stakeholders.
7. May coordinate activities of application developers.
8. Able to identify best practices and standards for the use of the product.
9. Proven track record of hands‑on technical design and code work within large complex systems.
10. Proven hands‑on technical work with a variety of technologies.
11. Demonstrated technical expertise integrating a variety of diverse technical environments and cross-platform technologies.
12. Delivers support and design for industry specific applications that require integration with statewide systems or applications.
13. Interacts with executive level business users or technical experts.
14. Advanced experience in the required technical subject matter.
15. May function as a niche technical SME (Subject Matter Expert).
16. Has proven experience across large and complex implementations and systems.

Minimum Education/Certification Requirements

Bachelor’s degree in IT or related field or equivalent experience