Application Systems Analyst

seattle-credit-union-careers

United States

Hybrid

USD 90,000 - 130,000

Full time

5 days ago
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Benefits offered by this job

Zero contribution medical, dental, and
Vision plans
401k with employer match up to 5%
Generous paid time off

Job summary

Seattle Credit Union is seeking an Application Systems Analyst in the Information Technology department to oversee, maintain, and upgrade the Core System (Fiserv DNA). You will act as a liaison with the vendor, troubleshoot applications, and support automation initiatives within a hybrid Seattle-area environment.

The role requires strong analytical and coding skills, experience with DNA and Nautilus, and the ability to work across teams to improve processes and delivery timelines.

Qualifications

  • Associates degree or equivalent work experience in Computer Science, Information Technology, Fiserv DNA
  • 2+ years IT experience
  • 2+ years in a financial institution
  • 2+ years with Fiserv DNA and Nautilus
  • 1+ year as an application analyst or equivalent
  • Advanced knowledge of Fiserv products
  • Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio)

Responsibilities

  • Create, modify, and update system jobs, schedules, and procedures
  • Develop prototypes, proofs of concept, and solutions across the SDLC
  • Determine best solution given requirements for applications
  • System analysis, coding, testing, debugging, and documentation
  • Identify areas of improvement in existing code
  • Automate and improve existing systems
  • Monitor application bandwidth, performance, and stability
  • Ensure application security to meet regulatory requirements
  • Develop and maintain documentation
  • Analyze projects to propose IT management solutions
  • Automate and improve business processes with limited guidance
  • Participate in roadmap discussions with engineers and tech leaders
  • Install, test, and maintain core-related software including upgrades and fixes
  • Support cross-functional business needs
  • Troubleshoot server and application issues
  • Meet deadlines and deliverables
  • Demonstrate integrity, flexibility, and communication skills
  • Maintain collaborative relationships across the organization
  • Maintain regular attendance
  • Other duties as assigned

Skills

IT experience
Financial institution experience
Application analyst experience
Communication skills

Education

Associate degree or equivalent
Bachelor’s Degree (preferred)

Tools

Fiserv DNA
Nautilus
DNA core system
Microsoft Office
SQL
.NET / C#
PowerShell / Python

Job description

Why Join Us?

Seattle Credit Union is proud to be an employer committed to the growth and prosperity of its employees, members, and the community. We work in a culture where voices are amplified to drive meaningful change and generate non‑stop impact. We offer a comprehensive total rewards package, such as employee‑paid medical benefits, 401k matching, and generous time off, such as for volunteering and even to celebrate your birthday! We provide opportunities for employees to learn and grow while fostering an inclusive work culture, and we have a tremendously diverse workforce that drives our ability to innovate and maintain excellence.

Seattle Credit Union is dedicated to helping our members achieve financial prosperity by providing education and banking services that meet their personal goals. We are Inclusive, Inventive and Invested. We are Seattle Credit Union - we build strong and trusting relationships in service of our Mission. Seattle Credit Union is proud to be intentional in recruiting, hiring, and promoting a workplace that is inclusive.

JOB TITLE: Application Systems Analyst

Department: Information Technology

FLSA Status: Exempt

We are an Equal Opportunity/Affirmative Action Employer that celebrates our collective differences and encourages all to apply, including those with different backgrounds, disability, ages, ethnicities, races, religions, gender identities, sexual orientations, national origins, or veteran status’ protected by applicable federal, state, or local law.

ABOUT THE ROLE:

We are looking for an Application Systems Analyst who is driven to make a positive impact on the employee experience. You are a strategic thinker with a bias for action. You have a relentless pursuit of excellence while bringing others along. You do not settle for mediocrity and are comfortable with challenging the status quo. If you’re always looking for more efficient and innovative ways of working, are thoughtful, intentional, and collaborative, we would love to talk to you!

The Application Systems Analyst is responsible for oversight, maintenance, and proactive solution delivery related to our Core System, FISERV DNA. The role provides Core application system expertise, manages Core applications, provides liaison support between customers and Core application vendor provides troubleshooting support for applications, and performs applications upgrades and enhancements. This is an exciting opportunity to bring forth new ideas and see those ideas come to life!

WHAT YOU WILL DO:
  • Create, modify, and update system jobs, schedules, and procedures to comply with new operational solutions.
  • Develop prototypes, proofs of concept, and solutions by combining technical expertise with a solid understanding of basic software design concepts throughout the software development lifecycle.
  • Determine best solution given requirements for applications.
  • Responsible for system analysis, coding, testing, debugging, and documentation.
  • Responsible for identifying areas of improvement in existing code and implementing those improvements.
  • Responsible for facilitating the effective use of computerized information systems by applying a comprehensive knowledge of technology support, automate and improve existing systems.
  • Monitor and ensure application bandwidth utilization, performance and stability remains at acceptable levels
  • Provides application security sufficient to meet the Credit Union’s needs and regulatory requirements
  • Develops and maintains documentation including but not limited to written and operating procedures
  • Analyze projects to identify and propose solutions to IT management which may include opportunities to automate functions, streamline data interaction between systems and provide accurate, efficient and effective operations by general Credit Union staff.
  • Able to self‑direct to automate and improve business processes and interactions with limited guidance.
  • Participates in discussions with Engineers and technical leaders to help define the team’s technology roadmap and vision.
  • Installs, tests, and maintains Core related application software, including but not limited to upgrades, patches and critical fixes
  • Supports cross functional business needs as needed
  • Troubleshoot server and application issues
  • Consistently meets deadlines and project deliverables.
  • Efficiently produces quality work products that align with varying levels of difficulty and turnaround times.
  • Effectively adjusts to changing and evolving priorities and expectations.
  • Demonstrates decisiveness, integrity, flexibility, and critical thinking that advances team, department, and organizational success.
  • Demonstrates excellent written, verbal, and interpersonal communication skills.
  • Demonstrates excellent customer service skills to both internal and external audiences.
  • Demonstrates commitment to SCU Values.
  • Successfully manages unexpected situations using anecdotal and factual data to resolve challenges optimally.
  • Establishes and maintains collaborative relationships with all levels of teammates across the organization.
  • Maintain regular and punctual attendance.
  • Other duties as assigned
WHAT YOU WILL BRING:
Required Qualifications:
  • Associates degree or equivalent work experience in Computer Science, Information Technology, Fiserv DNA
  • Two (2)+ years’ experience in IT profession
  • Two (2)+ years financial institution experience
  • Two (2)+ years work related skill, knowledge, experience working with Fiserv DNA and Nautilus
  • Two (2)+ years of hands‑on experience administering DNA core system & automation system or related job automation system.
  • One (1)+ year direct experience as an application analyst or equivalent
  • Advanced knowledge of Fiserv products
  • Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio).
Preferred Qualifications:
  • Bachelor’s Degree
  • Intermediate Oracle experience
  • Intermediate SQL experience
  • Proficient with .NET, C#, PowerShell, Python
  • Understanding of relational and non‑relational data modeling and data analysis
  • Intermediate experience with SOLID design principles, Object‑Oriented Programming and Design, demonstrated through regular communication, usage, and presentation
Working Conditions:
  • This is a hybrid role with work performed remotely as well as in an office and/or branch environment in the Greater Seattle area of Washington State.
  • Team members may attend special off‑hour meetings and seminars.
  • The nature of work may include prolonged periods sitting at a desk and working on a computer.
Benefits

Seattle Credit Union supports and invests in our employees. We offer many great benefits including zero contribution medical, dental, and vision plans for our employees. Additionally, SCU offers a generous paid time off program as well as a 401k plan with a dollar‑for‑dollar employer match up to 5%.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The compensation range may vary based on the candidate’s geographic location.

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