Application Support Engineer

Foris Companies (Crypto.com); United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A cryptocurrency exchange is seeking an Application Support Engineer to provide expert remote management and support for their trading platform. Candidates should have a Bachelor's degree and knowledge of options and futures markets, alongside technical experience in databases, SQL, and Linux. The role requires flexibility to work evenings and weekends as needed.

Responsibilities

• Provide expert level remote management and support for the trading exchange.
• Participate in the development and continuous improvement of services.
• Work evenings and weekends as needed for support.

Skills

Knowledge of options and futures trading markets

Database technical experience

Software technical experience

Incident Management experience

Experience with SQL

Experience with Linux

Experience with system monitoring software

Education

Bachelor's Degree

Job description

A company is looking for an Application Support Engineer to join their exchange support team.

Key Responsibilities

• Provide expert level remote management and support for the trading exchange, ensuring system availability and application performance
• Participate in the development and continuous improvement of services, including the implementation of 3rd party tools
• Work evenings and weekends as needed to cover support needs and assist with a variety of issues

Required Qualifications

• Bachelor's Degree
• Knowledge or experience in options and futures trading markets
• Database, software, or IT technical experience
• Incident Management experience
• Experience with SQL, Linux, and system monitoring software