Application Support Engineer

Matlen Silver; Berkeley Heights (NJ); On-site; USD 90,000 - 110,000; Full time

Job summary

A leading technology consulting firm is seeking a Mid-Senior level IT professional to provide technical troubleshooting expertise in financial services. The ideal candidate will have over 6 years of experience with ISeries/AS400 systems and RPG programming, along with a strong background in banking operations. This role requires excellent communication and organizational skills, along with the ability to resolve complex deployment-related issues. Competitive compensation is offered, with the opportunity for a full-time position after contract conversion.

Qualifications

• 6+ years of experience with ISeries/AS400 systems.
• 6+ years of experience with RPG programming.
• 3+ years of proven experience working in a complex banking operations or financial services environment.

Responsibilities

• Provide expertise and coordinate complex technical troubleshooting efforts.
• Resolve deployment-related issues for clients and internal resources.
• Perform risk assessments throughout the implementation lifecycle.
• Interface with technical development resources and internal client services.
• Install new software release upgrades into test and production environments.

Skills

Experience with ISeries/AS400 systems

RPG programming

Banking operations or financial services

DB2/SQL database structures

Debugging and troubleshooting

Organizational skills

Communication skills

Job description

Onsite: Yes

Contract To Hire: Yes

Compensation: $49.45/Hour W2 And $90,000 - $110,000/Year once converted full time with the client

Provide expertise and coordinate complex technical troubleshooting efforts with clients, implementation teams, engineering, development, and operations staff.

Resolve deployment-related issues for clients and internal resources in test and production environments.

Perform risk assessments throughout the implementation lifecycle up to live production.

Interface with technical development resources and internal client services personnel to determine the nature of non-routine problems and implement remedial procedures.

Consult on complex projects involving existing applications, process flows, and overall operating systems.

Install new software release upgrades into test and production environments.

Review new designs, enhancements, and programs with systems analysts and applications programming personnel for operating efficiencies.

Interact with external and internal clients for data gathering, assisting with solution design, and ensuring the development of solutions that meet or exceed client expectations.

Requirements

• 6+ years of experience with ISeries/AS400 systems.
• 6+ years of experience with RPG programming.
• 3+ years of proven experience working in a complex banking operations or financial services environment.

Nice to Have

• Experience with DB2/SQL database structures.
• Strong knowledge of emerging technologies in the financial data processing industry.
• Strong knowledge of software and hardware interactions.
• Excellent debugging and troubleshooting skills, with a capability to provide ideal solutions.
• Strong organizational skills and adaptability.
• Strong written, verbal, and non-verbal communication skills.

Other Requirements

• Strong organizational skills and adaptability.
• Strong written, verbal, and non-verbal communication skills.

Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Information Technology

Industries

Financial Services and Technology, Information and Media