Application Support DevOps Engineer Washington, DC

Recorded Future; Washington (District of Columbia); On-site; USD 129,000 - 193,500; Full time

Job summary

Recorded Future is hiring for a senior platform engineer to lead deployment and management of a containerized workspace streaming platform on Kubernetes. You will design Helm-based configurations, build VM images, and scale clusters across AWS/Azure/GCP.

You will own networking, CI/CD pipelines, and incident response, while collaborating with Security and IT to integrate identity providers and SIEM pipelines. This role is hybrid in the US and requires strong DevOps experience.

Qualifications

• 5+ years in DevOps, SRE, or platform engineering for production workloads.
• Hands-on Kubernetes experience in production environments (deployments, ingress, RBAC, troubleshooting).
• Docker expertise, multi-stage Dockerfiles, and private registries.
• Linux systems administration with Bash; Python or Go for automation.
• Experience with AWS, Azure, or GCP and cloud networking.
• Strong networking fundamentals: TLS, DNS, proxies, load balancers.
• Experience building CI/CD pipelines for images and deployments.
• Experience creating reproducible VM images with Packer/cloud-init.
• Bonus: Terraform/Ansible, KubeVirt/Harvester, GPU workloads, SAML/OIDC integrations.

Responsibilities

• Lead the deployment, upgrade, and lifecycle management of a containerized workspace streaming platform on Kubernetes, incl. Helm customization and core service config.
• Build and maintain custom VM images and auto-scaling agent pools for containerized and GPU workloads.
• Operate and scale Kubernetes clusters, Linux servers, and cloud resources (AWS/Azure/GCP) with capacity planning and patching.
• Own networking and ingress: TLS, cert-manager, DNS, load balancers, and secure routing between control plane, agents, and users.
• Build CI/CD pipelines to automate image builds, scanning, publishing, Helm deployments, and configuration rollouts.
• Monitor platform health, investigate incidents, tune performance, and conduct root-cause analyses.
• Collaborate with Security/IT/Engineering to integrate SAML/OIDC, session recording, logging, and SIEM pipelines.

Skills

Kubernetes

Docker

Linux administration

Bash scripting

Python or Go

Cloud providers (AWS/Azure/GCP)

Networking and TLS

CI/CD pipelines

Monitoring/incident response

VM image creation

Tools

Helm

Rancher

RKE2

EKS

AKS

GKE

Terraform

Packer

Harvester

KubeVirt

cert-manager

Job description

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!

What You'll Do

• Lead the deployment, upgrade, and lifecycle management of a containerized workspace streaming platform running on Kubernetes, including Helm chart customization, namespace and zone design, and configuration of core services such as the API, manager, and connection proxy components.
• Build and maintain custom VM images and auto-scaling agent pools (on KubeVirt, Harvester, or cloud hypervisors) to support containerized sessions, RDP-based sessions, and GPU-accelerated workloads.
• Operate and scale the underlying infrastructure, including Kubernetes clusters, Linux servers, and cloud resources (AWS, Azure, GCP), covering capacity planning, node management, storage, and patching of agent hosts.
• Own networking and ingress for the platform: TLS certificate management (including cert-manager integration), ingress controllers, load balancers, DNS, firewall rules, and secure routing between control plane, agents, and end users.
• Build CI/CD pipelines that automate image builds, vulnerability scanning, registry publishing, Helm chart deployments, and configuration rollouts across environments.
• Monitor platform health, investigate incidents, tune performance (session density, resource limits, autoscaling thresholds), and drive root-cause analysis on deployment, session, and connectivity issues.
• Partner with Security, IT, and engineering teams to integrate the platform with SAML and OIDC identity providers, session recording, logging, and SIEM pipelines, and compliance controls.
• Document runbooks, deployment standards, and image-build procedures, and mentor other engineers and support staff on operating the platform.

What You'll Bring

• 5+ years of experience in a DevOps, SRE, platform engineering, or application support role supporting production workloads.
• Strong hands-on experience with Kubernetes (deployments, services, ingress, Helm, RBAC, troubleshooting pods and networking) in real production environments. Experience with Rancher, RKE2, EKS, AKS, or GKE is a plus.
• Deep Docker expertise, including authoring multi-stage Dockerfiles, building and optimizing images, managing private registries, and debugging container runtime issues.
• Solid Linux systems administration skills (Ubuntu or Debian preferred), including scripting in Bash and at least one of Python or Go for automation and tooling.
• Working knowledge of at least one major cloud provider (AWS, Azure, or GCP), including compute, networking (VPCs, subnets, security groups), storage, IAM, and managed Kubernetes offerings.
• Strong networking fundamentals, including TLS and PKI, DNS, HTTP and HTTPS proxies, reverse proxies, load balancers, and common troubleshooting tools (tcpdump, curl, dig, kubectl exec).
• Experience building CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, or similar) for image builds and Kubernetes deployments.
• Comfort operating and patching Linux VMs and servers in a production setting, including creating reproducible VM images (Packer, cloud-init, or equivalent).
• Bonus: Experience with Infrastructure-as-Code (Terraform, Ansible), KubeVirt or Harvester, GPU-enabled container workloads, session streaming or VDI platforms, SAML or OIDC integration, or running regulated environments (FedRAMP, HIPAA, PCI).

The base salary range for this full-time position is $129,000-$193,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Hybrid

Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.

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Recorded Future maintains a drug-free workplace.

Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.

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