Application Support Analyst - SRE

2755 Barclays Services Corpor; United States; Sur place; USD 75 000 - 125 000; Plein temps

Résumé du poste

Barclays is seeking an Application Support Analyst - SRE to provide production support and application management for Synthetics SWAP Trading and related applications. You will be the primary escalation contact for Front Office trading issues, coordinate crisis management, and collaborate across Business, Development, Infrastructure, and Operations to minimize disruption.

You should have strong Unix/Linux/Windows knowledge, SQL Server development experience, scripting skills, and familiarity

Qualifications

• Proficient in Unix/Linux/Windows environments and scripting (Shell/Perl; PowerShell).
• Experience with SQL Server development and support (SQL/PL-SQL).
• Familiarity with middleware and Java-based tech.
• Experience with monitoring, incident handling, and production support.
• Understanding of trading/financial services domain is a plus.

Responsabilités

• Provide production support and application management for Synthetics SWAP Trading and related apps.
• Serve as primary escalation point for Front Office trading operations issues and participate in crisis management.
• Collaborate with Business, Development, Infrastructure, Operations and vendors to support changes and minimize disruption.
• Engage in code reviews and promote code quality and knowledge sharing.
• Maintain secure coding practices and implement unit testing to ensure reliability.
• Stay informed on industry trends and contribute to technology communities.

Connaissances

Unix/Linux knowledge

Windows knowledge

SQL and PL/SQL

Shell/Perl scripting

PowerShell

Java and middleware basics

Code reviews & collaboration

Communication & stakeholder management

Analytical & troubleshooting

System monitoring & performance tuning

Security best practices (secure coding

Outils

ITIL

ITRS Geneos

Autosys

PGP Encryption/Decryption

aPaaS/OpenShift/Kafka

Description du poste

Purpose of the role

To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.

Accountabilities

• Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools.
• Ensuring that code is scalable, maintainable, and optimized for performance.
• Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
• Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
• Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
• Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
• Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function.
• Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
• The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments.
• They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc) to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.
• All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right.
• They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Embark on a transformative journey as an Application Support Analyst - SRE

At Barclays, our vision is clear –to redefine the future of banking and help craft innovative solutions.

You will provide production support and application management for Synthetics SWAP Trading and related applications, ensuring system availability, stability, and accuracy.

Act as the primary escalation point for issues impacting Front Office trading operations, participate in crisis management, and collaborate with Business, Development, Infrastructure, Operations, and vendors to support production changes, resolve incidents, and minimize business disruption.

To be successful as an Application Support Analyst - SRE, you should have:

• Ample knowledge of Unix, Linux, and Windows operating systems
• Experience with SQL Server, including SQL and PL/SQL development and support
• Proficiency in Shell/Perl scripting and PowerShell, with working knowledge of Java and middleware technologies
• Practical experience with ITRS Geneos, Autosys, PGP Encryption/Decryption, and modern platforms such as aPaaS, OpenShift, and Kafka
• Understanding of trading applications and business processes, preferably within Prime Services, with experience supporting technology solutions in a financial services environment

Some other highly valued skills may include:

• Ability to read and analyze code, with advanced skills in Unix Shell/Perl scripting, Python, and SQL for application support and database investigations
• Excellent communication and stakeholder management skills, with confidence in handling client-facing interactions and challenging situations
• Analytical and troubleshooting abilities, with experience investigating trading and settlement-related queries, including trade processing, pricing, accruals, rates, and costs
• Experience in monitoring, optimizing, and tuning application performance, identifying bottlenecks, and improving system reliability and efficiency
• Familiarity with ITIL principles and best practices, with the ability to collaborate effectively across development, infrastructure, and operations teams to support scalable and stable production environments

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

Location

This role is located in New York, NY and Whippany, NJ.

Salary

Salary for New York, NY: Minimum Salary: $75,000 Maximum Salary: $125,000

The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Salary for Whippany, NJ: Minimum Salary: $75,000 Maximum Salary: $125,000

The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Benefits

• Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.
• This position is eligible for an incentive award.

Company Culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.