Application Support Analyst - New Grad | Bala-Cynwyd, PA, USA

Susquehanna International Group; Bala Cynwyd (PA); On-site; USD 60,000 - 75,000; Full time

Job summary

Join a leading global quantitative trading firm as an Application Support Analyst. In this role, you'll support automated trading systems, resolve operational issues, and collaborate with various teams to optimize performance. Ideal for recent graduates eager to learn and grow in a fast-paced environment.

Benefits

Competitive employee perks & benefits

Qualifications

• 0-3 years of experience in application support or related role.
• Strong written and verbal communication skills.
• Familiarity with financial instruments preferred.

Responsibilities

• Monitor and resolve reference data and trade reporting issues.
• Design and maintain Python scripts for SQL database validation.
• Collaborate with developers and business representatives.

Skills

Analytical Skills

Problem Solving

Communication

Tools

Python

GitLab

Linux

Job description

Application Support Analyst - New Grad

Susquehanna International Group Bala-Cynwyd, United States

Application Support Analyst - New Grad

Susquehanna International Group Bala-Cynwyd, United States Apply now Posted 3 days ago Internships & Graduate Trainee Competitive

Overview

We are seeking a dedicated and detail-oriented individual to join our Proprietary Trading Services (PTS) group as an Application Support Analyst. Specifically, you'd be joining the Business Support team, which participates in the support of our automated options trading environment by monitoring and maintaining reference data, trade reporting, and risk controls. The team also shares responsibility for production incident response, management, and communication. The ideal candidate will possess strong analytical skills and operational expertise to assist with investigating and escalating issues at the intersection of business and technology.

In this role, you will:

• Monitor, investigate, escalate, and resolve reference data, trade reporting, and risk alerts within the trading environment.
• Own and process operational updates to trade critical databases in support of trading systems, user issues, and business requests, utilizing Excel and Linux command line Python scripts.
• Coordinate, prioritize, and help plan updates in support of larger business initiatives.
• Design and maintain Python reference data scripts validating content of SQL databases.
• Research, report, and confirm processing of corporate actions.
• Provide operational expertise to investigate and escalate issues.
• Provide business knowledge within technical support teams.
• Collaborate closely with developers, business representatives, and other technology teams.

What you can expect from us:

Real Impact: You'll be designing and optimizing systems that process massive amounts of data, ensuring high performance and stability. You'll see how your contributions towards developing and supporting leading-edge hardware and software solutions make a firm-wide impact that makes us all smarter, faster, and better.

Collaboration: Our systems engineers, network architects, technical analysts and software developers work together to create competitive edge through best-in-class technical solutions.

Growth: For many of our roles, we don't expect you to have prior industry experience in proprietary trading or financial services to succeed at Susquehanna International Group. We're looking for people who are naturally curious, relentless problem solvers, and have the desire to continuously innovate, learn, and grow.

Benefits: Susquehanna offers a wide array of competitive employee perks & benefits.

What we're looking for

• 0-3 years of experience in application support, operations, systems administration, or a related role required.
• Ability to independently identify problems and develop solutions required.
• Strong written and verbal communication skills.
• Ability to prioritize and multi-task in a fast-paced environment.
• Familiarity with financial instruments, including derivative products preferred.
• Knowledge of a programming language like Python, and familiarity with a version control system like GitLab preferred.
• Experience with Linux operating systems preferred.
• Previous experience within a financial services or trading environment is a plus.
• Must be a self-starter, a quick learner, an effective communicator, and resourceful in solving problems.
• Willingness to work additional and flexible hours when necessary.

About Susquehanna
Susquehanna is a global quantitative trading firm founded by a group of friends who share a passion for game theory and probabilistic thinking. We have incorporated this approach into our culture, where you will find relentless problem solvers within each of our core disciplines: Trading, Technology, and Quantitative Research. From offices around the world, our employees collaborate to make optimal decisions and are driven by the desire to achieve winning results together.

What we do
We are experts in trading essentially all listed financial products and asset classes, with a focus on derivatives trading. Through market making and market taking, we handle millions of trading transactions around the world every day, providing liquidity and ensuring competitive prices for buyers and sellers. While our presence in the market is broad, our trading desks are highly specialized, allowing for a deep understanding of unique drivers of each asset class.

If you're a recruiting agency and want to partner with us, please reach out to [e-mail]. Any resume or referral submitted in the absence of a signed agreement will not be eligible for an agency fee.

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