*Application Subject Matter Expert III

Zurich Insurance Company Ltd.; Schaumburg (IL); Hybrid; USD 162,000 - 198,000; Full time

Job summary

Zurich in Schaumburg, IL is seeking an Application Subject Matter Expert III responsible for guiding application development by aligning customer requirements with business goals. You will collaborate with the solution architect to review designs, estimate effort and cost, and validate functional specs.

The role includes production support, change management, and performance improvement initiatives. The position supports end-to-end system changes, includes 10% remote work, and requires strong

Qualifications

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mechanical Engineering, or closely related field.

Responsibilities

• Understand and translate customer requirements into IT solutions.
• Engage with solution architect to review detailed technical designs.
• Determine level of effort and cost for new functionality; perform QA reviews of deliverables.
• Support documentation and specifications; validate changes for impact across systems.
• Act as liaison between IT and business units; assist portfolio manager with business cases.

Tools

Mainframe z/OS

UNIX System Services

Endevor

DB2

JCL

CICS

COBOL

PL/1

XML

Azure Data Factory

Databricks

Spark

SQL DB

ServiceNow

JIRA

Job description

*Application Subject Matter Expert III

138046

Zurich (Schaumburg, IL) seeks an Application Subject Matter Expert III to support the development of applications by understanding the requirements of customers and recommending application performance improvements to ensure alignment with business requirements. Specific duties include: understand and support customers’ processes and products to determine how they best fit within the goals of the function or business unit; engage with the solution architect in the reviews and validation of the detailed technical design for business applications provided by the supplier; determine rough order of magnitude for the level of effort/cost of new application functionality; perform quality review checks on project deliverables; support, review and validate the documentation for functional specifications; recommend application performance improvements and application decommissioning; serve as a liaison between the IT and Business Units; support the Portfolio Manager in building business cases, including cost/benefit analysis, risk assessment, and project scalability; evaluate the implementation activities, troubleshoot system environmental issues; provide impact analysis of application changes across various components holding an end-to-end view of the system; recommend integration and parallel testing criteria; and oversee conceptual design of business applications. Option to work remotely 10% of the time.

Position requires a Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering, Mechanical Engineering, or a closely related field of study, plus 7 years of experience in the job offered, or as a Service Delivery Manager, Service Manager, Application Architect, Subject Matter Expert, Project lead or similar position supporting the development of applications. Must have 7 years of experience working with each of the following: Mainframe z/OS; UNIX System Services; OMVS; Message Queues; XML; Xpeditor; Endevor; DB2; Datacom/DB; JCL; COBOL; PL/1; CICS; SDF II; FTP/MoveIt; SPITAB; Stored Procedures; Service Now; JIRA; Batch and real time processing; Application Development; acting as liaison between business stakeholders and IT teams to translate the business needs into strategic IT solutions; developing, testing, debugging and maintaining application code within endevor and application inventory; implementing system integrations and interfaces across multiple platforms and environments, designing solutions that reduce operational costs, licensing expenses, business risk and enhance system stability and performance; working on audit compliance reporting and user access recertification; and act as a subject matter expert for the production support and business teams. Must also have 4 years of experience working with application support, service delivery, incident management, change management and disaster recovery. Additionally, specific experience must include: working on mainframe modernization initiatives, including rehosting, transformation, and data center migrations; and Azure Storage, Azure Data Factory, Databricks, Spark, ADF pipeline, and SQL DB. Option to work remotely 10% of the time.

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply, as they will be considered based on their experience, skills, and education. The salary indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $180,000.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Location(s): AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered:No