Application Specialist - Erie, PA

Sandvik; Mebane (NC); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in tooling solutions is seeking an Application Specialist to provide technical expertise and support to customers. This role involves collaborating with Account Managers to ensure effective implementation of products and solutions, enhancing customer satisfaction and driving sales growth. The ideal candidate will have a strong background in mechanical engineering and cutting tools, with excellent problem-solving skills and the ability to manage customer relationships effectively.

Benefits

Health Insurance

Dental Insurance

Disability Insurance

401(k) Retirement Savings Plan

Professional Development Opportunities

Career Advancement Opportunities

Qualifications

• Solid technical experience with cutting tools.
• Experience in project management and customer relationships.

Responsibilities

• Support customers with technical solutions to maximize business opportunities.
• Coordinate between technical and commercial departments for projects.
• Deliver training on product features to customers.

Skills

Technical Knowledge

Customer Relationship Management

Problem Solving

Project Management

Education

Degree in Mechanical/Manufacturing Engineering

Tools

CAD/CAM

Metal Cutting Tools

Job description

Application Specialist - Erie, PA page is loaded

Application Specialist - Erie, PA

Apply remote type Remote locations USA, NC, Mebane time type Full time posted on Posted 3 Days Ago job requisition id R0078958

Sandvik Coromant in the Erie, PA region is looking for an

Application Specialist

Location: Ideal location of the applicant would be in & around Erie, PA area.

If you are customer-focused and have a passion for excellence, with a background in the tooling & machining industry, Sandvik Coromant wants to speak with you about this exciting Application Specialist opportunity!

*** Overnight Estimated Travel is expected to be around 10% depending on Business needs & situation. ***

Key performance areas

In this dynamic role, you will work as a technical expert supporting Customers to provide solutions and develop opportunities to meet our company’s sales growth goals.

The region covered for this role would be Buffalo NY, Erie PA, and Pittsburgh PA market.

Main duties and responsibilities:

Fulfilling and delivering expertise in relevant technical products and application solutions to Customers and collaboratively supporting Account Managers to maximize and extend business opportunities. You will be responsible for ensuring Sandvik Coromant products are correctly implemented and deployed, competitor conversions are minimized, and help customers recognize the value of utilizing Sandvik Coromant tools and technology. Support Account Managers in technical presentations and customer interactions to ensure suitable business opportunities and solutions are identified and secured for Sandvik Coromant.

Additionally, the Specialist will:

• Execute delivery of technical solutions and sales support to end-customers and distributors, in close cooperation with Account Managers to grow share of wallet within our customer base.
• Coordinate and organize interaction between technical and commercial departments as well as relevant distributor services for projects.
• Support Account Manager in new product and service introduction to customers.
• Recommend products and services that fit well with customer’s business needs.
• Respond to complex technical questions regarding products, systems, or services.
• Develop and deliver training to educate internal employees, external partners, and customers on product features.
• Troubleshoot, investigate, and resolve technical problems that arise.
• Develop test applications used for testing modules, including customer-specific components.
• Must have strong metal cutting skills.

Your way of working

• You can build effective working relationships with end customers and distributors to secure projects and opportunities to grow sales.
• Support Sales activities including analysis of customer’s technical needs; suggest and implement solutions.
• Act as an ambassador for driving new ways of working and future technology within your field of expertise to ensure customers’ needs are fulfilled and profitable business is gained.
• Ensure successful opportunities, identified by Account Managers or others, are qualified and the appropriate products are applied in a first-class manner to maximize Sandvik Coromant’s market share and profitable business.
• Document applied products and services performance and savings, whether successful or unsuccessful, to enable the development and delivery of the most competitive products.
• Lead customer projects from start to finish together with Account Managers.
• Ensure post-sales activities include resolving implementation problems and conducting training.
• Communicate with hardware, software, and systems design engineers to ensure products and services are modified, configured, and installed per customer needs.
• Coordinate between all internal stakeholders, partners, and customers around projects and opportunities.
• Monitor competitors’ landscape and alternative solutions to ensure Sandvik Coromant’s business.

Business Development - Support

Develops business plans in collaboration with Account Managers as appropriate, to ensure market share increases and key product focus within the sales department are achieved in line with financial targets and KPIs. Work with Account Managers to proactively deliver Customer needs analysis.

Your profile

• Degree or equivalent qualification in mechanical/manufacturing engineering or a related field.
• Solid and proven technical experience and knowledge with cutting tools.
• Proven track record in delivering good business results.
• Strong knowledge of commercial and technical terms and conditions.
• Relevant experience from CAD/CAM and application knowledge is an advantage.
• Project management knowledge and experience managing external and internal customer relationships is an advantage.
• Applicant must be a US citizen or have an eligible work permit.
• Must possess a current driver’s license valid for his/her state of primary residence.

Required Competencies

• Broad technical knowledge in metal cutting tools and strong competence in area of expertise.
• Structured and organized business-oriented approach.
• Ability to manage customer requests and business issues effectively, capable of leveraging all resources.
• Ability to listen to customers and sales project teams to understand underlying needs and ensure suitable technical solutions are delivered to secure profitable business for Sandvik Coromant.
• Knowledge in digital technologies in metalworking (Industry 4.0).

Benefits

Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental, and disability insurance, and a 401(k) retirement savings plan. In addition, we provide opportunities for professional development and career advancement.

Application

For immediate consideration, please visit www.sandvik.com/careers to apply for the Application Specialist, Erie, PA position, Job # R0078958.

SANDVIK COROMANT is the world’s leading supplier of tools, tooling solutions, and know-how to the manufacturing industry. Our customers include major manufacturers within aerospace, automotive, medical, energy, and general engineering, relying on us for knowledge, service, and support to achieve productivity and profitability. With extensive R&D investments, we bring innovative technologies and solutions to a dynamic industry driven by constant innovation. We have 8,000 employees and are present in 130 countries, setting the industry standard for high-tech manufacturing. Sandvik Coromant is part of Sandvik Machining Solutions within the 150-year-old global industrial group Sandvik.

Sandvik Coromant is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. For accommodations, contact hr support at [e-mail]. We provide reasonable accommodations to employees with disabilities as required by law.

Build a career with Sandvik Coromant

Join us to make a difference globally. With a presence in 150 countries, we are dedicated to sustainable and innovative engineering. Whether starting your career or seeking growth, we offer the right environment.

What We Do

Our core business is supplying tooling solutions to the engineering industries worldwide. We also develop advanced technologies, tailor services, and design tools to meet specific needs. We are committed to innovation, collaboration, and solutions that drive progress.