Application Program Manager/Specialist

Innosoft Corp.; Louisiana, Northern (MO, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Paid Vacation

401K Match

STD LTD and AD&D

Job summary

Innosoft Corp. seeks an experienced Release Manager to own and coordinate software release processes across multiple projects.

The role involves cross-team collaboration with Development, QA, and UAT teams to ensure smooth deployments and clear release communications. The candidate will define readiness criteria, manage risk, and lead go/no-go meetings, while maintaining comprehensive release documentation and alignment with stakeholders.

Qualifications

• Bachelor’s degree in a relevant field is required.
• 4+ years of Release Management and Deployment Coordination experience.
• Experience with release/work-tracking tools such as Jira, Azure DevOps, ServiceNow.

Responsibilities

• Create and manage the release calendar, coordinating release schedules across projects.
• Define and enforce release management processes, including readiness criteria and rollback plans.
• Collaborate with Development, QA, and UAT teams to confirm scope and dependencies.
• Lead release planning and go/no-go meetings, communicating risks to stakeholders.
• Coordinate deployments across Development, Test, Staging, and Production environments.
• Maintain release notes, change logs, and post-release reports.
• Identify and mitigate release risks and escalate issues affecting timelines.

Skills

Release Management

Deployment Coordination

Stakeholder management

Cross-functional coordination

Jira

Azure DevOps

ServiceNow

Education

Bachelor’s degree in Computer Science, Computer Engineering, Data Science, MIS, IT, or related field

Tools

Jira

Azure DevOps

ServiceNow

Job description

STATE OF LOUISIANA, DIVISION OF ADMINISTRATION OFFICE OF TECHNOLOGY SERVICES (OTS)

Location

Remote

Contract Duration

3 years

Interview Type

Online

Tentative Start Date

10/12/2026

Deadline

09/29/2026

Project Overview

The Office of Technology Services (OTS) was established as a means of recognizing cost savings through the consolidation of State IT assets and resources. The creation of OTS consolidated a wide variety of existing hardware platforms, operating systems, database management systems, networks, third-party software, and custom applications.

OTS leads the State’s technology procurement process to standardize technology over the entire organization, seek efficiencies of operations, maintenance, and scalability of new products introduced to the OTS suite of services, which can eventually be offered to all in-scope agencies.

Duties/Responsibilities

• Create and manage the release calendar, coordinating release schedules across concurrent projects.
• Define and enforce release management processes, including release readiness criteria, approval gates, and rollback plans.
• Collaborate with Development, QA, and UAT teams to confirm release scope, sequencing, and dependencies.
• Lead release planning and go/no-go meetings, ensuring risks and open items are communicated to stakeholders before deployment.
• Coordinate deployments across Development, Test, Staging, and Production environments.
• Maintain release notes, change logs, deployment documentation, and post-release reports.
• Identify and mitigate release risks and elevate issues that may impact timelines or client commitments.
• Support post-release monitoring and coordinate timely resolution of issues after go-live.
• Continuously improve release management processes, practices, and templates to ensure consistency across engagements.

Requirements

Education

• Bachelor’s degree in Computer Science, Computer Engineering, Data Science, Management Information Systems, Information Technology, or related field.

Required Experience

• 4+ years of Release Management and Deployment Coordination experience in software implementation or technology consulting environments.

Preferred Experience

• Strong understanding of SDLC, environment management, and change control processes.
• Experience with Jira, Azure DevOps, ServiceNow, or similar release/work-tracking tools.
• Strong stakeholder management and cross-functional coordination skills across technical and business teams.
• Experience managing multiple concurrent release schedules in fast-paced environments.
• Experience working with federal or state government agencies.

Standard Employee Benefits.

50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft.