Application Owner, Customer Identity and Access Management (CIAM) - Remote

The Hartford; Columbus (OH); Remote; USD 126,000 - 190,000; Full time

Job summary

Join a forward-thinking insurance company committed to making a difference. As a Staff Reliability Engineer, you will oversee the CIAM application, ensuring its availability and quality of service. This role involves strategic direction, maintenance delivery, and vendor management, all while collaborating closely with stakeholders. If you have a passion for technology and a strong background in AWS Cloud and IT systems, this is a fantastic opportunity to shape the future of identity and access management services in a supportive environment.

Qualifications

• 7+ years in IT systems operations and application development.
• Experience in a technical lead role or higher.

Responsibilities

• Ensure smooth operation and address operational issues promptly.
• Maintain strong connections with stakeholders to align application capabilities.

Skills

AWS Cloud (EKS, S3, Lambdas, CloudFront, API Gateway)

Identity and Access Management

Front-End/Mobile technologies (Angular, Ionic)

Java

Linux system internals

TCP/IP stack

Network routing

Load balancing

Education

Degree in Computer Science or related discipline

Job description

Staff Reliability Engineer - IE07KE

We’re committed to making a difference and are proud to be an insurance company that goes beyond coverages and policies. Working here offers opportunities to achieve your goals and help others do the same. Join our team as we shape the future.

The CIAM application provides identity and access management shared services for Hartford digital applications. It includes registration, authentication, profile, and password management capabilities, along with the underlying identity repository and associated access services.

The application owner plays a crucial role in ensuring the application's availability, stability, and quality of service. As the representative of the application, they own all issues, requests, and team deliveries. Responsibilities include:

1. Production Support: Ensuring smooth operation and addressing operational issues promptly.
2. Business Relationships: Maintaining strong connections with stakeholders to align the application’s capabilities with business needs.
3. Strategic Direction: Providing vision and strategic guidance for future enhancements and growth.
4. Maintenance Delivery: Overseeing regular updates and maintenance to keep the application optimal.
5. Release Management: Coordinating the release of new features and updates.
6. Vendor Management: Supervising vendors responsible for support and maintenance.

The application owner ensures the integrity and efficiency of identity and access management services, maintaining security, reliability, and alignment with business objectives through technical expertise and strategic vision.

Requirements:

• Degree in Computer Science or a related discipline.
• Experience in a technical lead role or higher.
• Mandatory AWS Cloud skills: EKS, S3, Lambdas, CloudFront, API Gateway (or equivalent in another cloud provider).
• Experience with Identity and Access Management products is a plus.
• Experience with Front-End/Mobile technologies like Angular and Ionic, Java, etc., is a plus.
• 7+ years in IT systems operations and application development, preferably with SRE experience.
• Understanding of Linux system internals, TCP/IP stack, network routing, and load balancing is a plus.
• Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The annualized base pay range is based on market analysis. Actual pay may vary based on performance, skills, and competencies. The total compensation includes bonuses, incentives, and recognition. The range is:

$126,160 - $189,240

We are an Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age.

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