Application Operations Engineer (24x7)

Shield Consulting Solutions, Inc.; Maryland; On-site; USD 160,000 - 170,000; Full time

Benefits offered by this job

25 days PTO

11 paid holidays

100% employer-paid healthcare

8% 401(k) employer match

Job summary

Shield Consulting Solutions, Inc. is seeking a full-time candidate for an essential position focused on enhancing automation in security evaluation and support operations. The role demands a combination of software development, systems engineering, and administration skills, along with monitoring operations in a Linux environment.

Applicants must hold an active TS/SCI clearance and possess a bachelor's degree in a technical field, with at least six years of relevant experience. The position offers a competitive salary and an excellent benefits package.

Qualifications

• 6 years of applicable professional experience.
• Experience with AWS Console or CLI.
• Familiarity with monitoring tools like Grafana and Splunk.

Responsibilities

• Develop capabilities for automation in security evaluation.
• Ensure data reliability by monitoring application systems.
• Contribute to successful operations through performance monitoring.
• Verify system health by tracking metrics and logs.
• Support operations by identifying and escalating issues.
• Perform basic Linux system administration tasks.
• Support cloud-based operations using AWS.
• Work in rotating shifts for 24/7 support.

Skills

Monitoring / Watchfloor Operations

Linux / Systems Administration

Cloud / AWS Operations

Dataflow / Application Support

DevOps tools

Education

Bachelor’s degree in a technical field

Tools

Grafana

Kibana

Splunk

CloudWatch

Apache NiFi

Terraform

Docker

Job description

Telework

None

Security Clearance

Active TS/SCI with Polygraph required. Please do not apply if you do not currently possess this level of clearance.

Basic Requirements

• Bachelor’s degree in a technical field.
• 6 years of applicable professional experience.

Job Description

As part of the Secure the Enterprise initiative, develop capabilities to shift from the current manual system security evaluation and authorization process to a new model that emphasizes automation, streamlined processes and approvals, continuous monitoring and assessment, and network data gathering across the entire life cycle of a project.

Essential Duties And Responsibilities

• This is a blended position across all teams in ANDS. As such, the successful candidate will have skills crossing from Software Development, Systems Engineering, Systems Administration, and Operations Support.
• Ensure data reliability and accuracy by monitoring and maintaining application systems.
• Contribute to operational success through continuous performance monitoring and proactive troubleshooting, to potentially include changes to system configuration, changes to the code base, etc.
• Maintain system health by tracking metrics, logs, dashboards, alerts, and application status to prevent downtime and ensure optimal application performance.
• Support watchfloor operations by identifying service degradation, failed dataflows, system errors, and application issues, and escalating as needed.
• Perform basic Linux system administration tasks, including checking service status, starting, stopping, and restarting services, reviewing logs, validating disk, memory, and CPU usage, and supporting server reboots.
• Support cloud-based operations by using the AWS Console or AWS CLI to check instance health, review system status, restart or reboot servers, and assist with basic operational troubleshooting.
• Work in a rotating shift schedule, 6AM-6PM / 6PM-6AM, to provide 24/7 application support on our watch floor.

Required Experience

• Monitoring / Watchfloor Operations: Grafana, Kibana, Splunk, CloudWatch, or similar monitoring tools; dashboard monitoring, alert triage, log review, incident escalation, and shift turnover support.
• Linux / Systems Administration: Comfortable working in a Linux environment; ability to check system health, start, stop, and restart services, review logs, and reboot servers safely.
• Cloud / AWS Operations: C2E, HCI, AWS, Lambda, AWS Console, or AWS CLI experience supporting EC2 instances, service health checks, and basic operational troubleshooting.
• Dataflow / Application Support: Apache NiFi, Cribl, Kafka, Logstash, or similar data pipeline / dataflow tools; experience monitoring application health, failed jobs, queues, data movement, and ingestion issues.
• DevOps: Terraform, Ansible, GitLab Pipelines, Docker.

Salary

Salary: $160,000 - $170,000 annually

Benefits

Excellent benefits package including 25 days PTO, 11 paid holidays, 100% employer‑paid healthcare for employees and dependents – available day 1, 8% 401(k) employer match – immediate vesting.

Application Disclaimer

Disclaimer: The salary range provided is an estimate based on current market conditions and may be adjusted based on factors such as experience, skills, and qualifications. The final salary offer will be determined after a thorough review of the candidate's background and alignment with the role. Please note that this range is subject to change and should be considered as a guideline rather than a definitive figure.

EEO Statement

Shield Consulting Solutions is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Position Type

This is a full time position.