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Mitsubishi Electric Power Products, Inc. seeks an experienced Application Engineering Section Manager to lead the CPSD Application Engineering team in sales execution, proposal development, customer support, and project transitions.
You will direct operations, develop teams, ensure documentation accuracy, and monitor performance metrics while coordinating with Supply Chain and Service for successful project outcomes.
Powering Customer Success Through Application Engineering Leadership!
MEPPI’s Critical Power Solutions Division (CPSD) is seeking an experienced and customer-focused Application Engineering Section Manager to lead the Application Engineering team in the execution of sales strategies, proposal development, customer support, and project transitions. In this leadership role, you will oversee technical sales support activities, drive operational excellence, and ensure customer requirements are translated into successful business outcomes while supporting divisional growth objectives.
Lead Application Engineering Operations: Direct the Application Engineering Section to execute CPSD sales strategies and achieve divisional sales plan objectives.
Develop & Lead Teams: Manage Application Engineering personnel in accordance with Company policies and procedures; provide training, cross‑training, coaching, and continuing education opportunities. Conduct performance reviews and provide input on compensation decisions.
Ensure Proposal & Documentation Accuracy: Oversee the review and verification of customer‑facing and inside sales documentation to ensure technical accuracy, consistency with business strategies, compliance with company procedures, and adherence to Limits of Authority requirements.
Drive Performance Metrics: Develop, monitor, and report key performance indicators related to proposals, shop submittals, project deliverables, projected versus actual costs, and margin performance.
Manage Customer Order Execution: Oversee customer orders from intake through delivery, ensuring smooth transitions between CPSD departments and effective coordination throughout the project lifecycle.
Support Sales Analysis & Forecasting: Maintain internal sales reports, metrics, and CRM data in collaboration with the National Sales Manager to support sales forecasting and strategic decision‑making.
Collaborate with Supply Chain: Work closely with Supply Chain to support inventory planning, product forecasting, finished goods pricing, peripheral equipment pricing, and make‑versus‑buy strategies.
Support Service Operations: Lead the Application Engineering team in developing service project estimates and coordinating seamless transitions of projects to the Service organization prior to system startup.
Develop & Maintain Procedures: Create and manage Level III Standard Operating Procedures (SOPs) and work instructions for the Application Engineering Section to ensure consistency and operational effectiveness.
Provide Technical Leadership: Support other CPSD departments with technical expertise related to field service communications, business meetings, customer presentations, trade shows, vendor events, and contract negotiations.
Promote Division Excellence: Further the goals and professional image of CPSD through effective collaboration with employees, customers, suppliers, and business partners.
At MEPPI, Application Engineering serves as the bridge between customer requirements and successful project execution. As the Application Engineering Section Manager, you will lead a talented team responsible for delivering technical solutions, supporting growth initiatives, and ensuring customers receive exceptional service throughout the sales and project lifecycle.
Mitsubishi Electric Power Products, Inc. is a leader in power systems, rail transportation, and critical power solutions across North America. The Critical Power Solutions Division delivers advanced UPS and power quality technologies that support mission‑critical operations in data centers, industrial facilities, healthcare systems, and infrastructure applications.
MEPPI is committed to creating an inclusive workplace. We welcome applicants from all backgrounds and ensure fair and equitable consideration for all candidates.
Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status.